Scott O'Connell
Senior Account Manager at Fluid Commerce- Claim this Profile
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Bio
Experience
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Fluid Commerce
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Senior Account Manager
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Feb 2022 - Nov 2023
Manchester, England, United Kingdom As a Senior Account Manager at Fluid Commerce, I help retailers in various industries achieve digital growth and transformation through development and consulting. I manage key accounts and work closely with the development and client service teams to deliver high-quality solutions that meet the clients' needs and expectations. I also provide e-commerce consultation and guidance on technical implementations, ERP systems, marketing strategies, and warehouse routines.
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Ecommerce Manager
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Aug 2020 - Jan 2022
Mansfield, England, United Kingdom At FDC Studio I am responsible for Project Management (from New Builds to Magento 1 to Magento 2 Migrations, Custom Development & Maintenance) Client Relations & Magento Systems Support Providing day to day support for a wide range of clients for help with anything from a system administrator tasks to managing ERP data feeds or working with the development teams to create something custom. eCommerce Consultation From providing guidance to technical implementations, I… Show more At FDC Studio I am responsible for Project Management (from New Builds to Magento 1 to Magento 2 Migrations, Custom Development & Maintenance) Client Relations & Magento Systems Support Providing day to day support for a wide range of clients for help with anything from a system administrator tasks to managing ERP data feeds or working with the development teams to create something custom. eCommerce Consultation From providing guidance to technical implementations, I have helped many businesses multiply turnover over the past couple of years by helping them implement the correct ERP systems, liaise with the right 3rd parties for marketing growth & even implement warehouse routines to save on man hours used by automation of repetitive tasks. Show less
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Catering24 Ltd
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United Kingdom
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Packaging and Containers Manufacturing
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1 - 100 Employee
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Ecommerce Manager
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Aug 2018 - Aug 2020
Derby, United Kingdom As eCommerce Manager I was responsible for Project Management & Development of our eCommerce stores & Managing external agencies. Managing marketing campaigns (SEO / AdWords / Google Shopping) to build brand recognition, achieve on-going sales growth & managing our social media platforms. I have a very strong background in Magento with over 15 years experience. I have completed several Magento 1 to Magento 2 migrations, with custom development & a full ERP Integration. I… Show more As eCommerce Manager I was responsible for Project Management & Development of our eCommerce stores & Managing external agencies. Managing marketing campaigns (SEO / AdWords / Google Shopping) to build brand recognition, achieve on-going sales growth & managing our social media platforms. I have a very strong background in Magento with over 15 years experience. I have completed several Magento 1 to Magento 2 migrations, with custom development & a full ERP Integration. I manage several development teams full time, providing there full development schedules & roadmaps. Although I am not a developer, I can provide a full technical specification of how a feature of function can be developed & deployed. Over the years, I have gained experience in almost every aspect of eCommerce & understand all of the technical jargon required to manage multiple external agencies from SEO to Digital Marketing. *Magento 1 & 2 Development & Management *Social Media Management & Marketing *Search Engine Optimisation & Implementation *eBay & Amazon Integration & Management *PPC Marketing (Including Google AdWords / Bing / Facebook / Instagram & Affiliates) *Google Analytics *ERP Integration Show less
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Kuki Ventures Ltd
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Digital Project Manager
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Jul 2018 - Aug 2018
Nottingham, United Kingdom
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Evolve
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Ecommerce Service Delivery Manager
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Jan 2018 - Jun 2018
Castle Donington, Derbyshire, United Kingdom ECommerce Service Delivery Manager for Magento Agency Evolve Retail. I am responsible for project management, managing our in-house developers (resources) & frontline customer support. I also support business development with scope & technical spec.
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Catering24 Ltd
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United Kingdom
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Packaging and Containers Manufacturing
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1 - 100 Employee
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Ecommerce Manager
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Jun 2015 - Jan 2018
Derby, United Kingdom As eCommerce Manager I was responsible for Project Development, Management & Maintenance of our Magento ECommerce Stores. *Managing relationships & productivity with external agencies (Developers, Designers, SEO, Marketing) *Managing marketing campaigns (SEO / AdWords / Google Shopping) to build brand recognition, achieve on-going sales growth & managing our social media platforms. *Magento / Shopify Development & Management *Social Media Management &… Show more As eCommerce Manager I was responsible for Project Development, Management & Maintenance of our Magento ECommerce Stores. *Managing relationships & productivity with external agencies (Developers, Designers, SEO, Marketing) *Managing marketing campaigns (SEO / AdWords / Google Shopping) to build brand recognition, achieve on-going sales growth & managing our social media platforms. *Magento / Shopify Development & Management *Social Media Management & Marketing *Search Engine Optimisation & Implementation *eBay & Amazon Integration & Management *PPC Marketing (Including Google AdWords / Bing / Facebook / Instagram & Affiliates) *Google Analytics *ERP Integration Show less
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Webtek Media Limited
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Technology, Information and Internet
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Digital Project Manager
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2006 - 2014
Nottingham, United Kingdom At WebTek Media I was responsible for the development & management of our clients Magento ecommerce websites. Project managing remote development teams for bespoke design & development projects. I was also responsible for executing SEO & Adwords campaigns for national companies, utilizing social media to build the brands and engage with the customer base. Plus managing multi channel sales via eBay and Amazon.
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Web Development
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2003 - 2006
During this time I developed a portfolio of websites including forums and ecommerce sites. Using self-taught skills I optimised these sites, building monthly revenue from affiliate advertising and advertising networks then selling them on for profit. I established and managed a team who supported the upkeep and maintenance of the websites which I own.
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IT Installations, Development and Support
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2003 - 2006
Cyprus For a period of three years I lived between the UK and Cyprus where I was responsible for the creation and installation of a number of large Internet cafes in tourist destinations. This role involved advising the owners, sales, installations, maintenance and support of various internet facilities across Cyprus including many large hotels.
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IT Installation and Support
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2000 - 2002
Ipswich, United Kingdom Within this role I was part of a team responsible for the installation, maintenance and support of IT systems in schools and medical practices. This role included working independently on IT installations and as part of a team
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Education
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St Helena School
High School