Soan Wakpaijan

Human Resources Consultant at WhiteCrow Research
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Location
Mumbai, Maharashtra, India, IN

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Experience

    • India
    • Human Resources Services
    • 500 - 600 Employee
    • Human Resources Consultant
      • Mar 2022 - Present

      • Interview candidates who appear to be a close fit for the profile & assess them against Key Criteria’s specified by Clients• Shortlisting candidates sourced through portals and validating them on their experience and interest on the role.• Working closely with hiring managers to ensure business recruitment needs are met and managing hiring delivery within agreed SLAs & cost.• Ensured on time communication to seek feedback from stakeholders to improve the effectiveness and efficiency of the processes.• Undertaken project for the Top IT consulting firm, Investment banking, Finance, research and analytics firm to identify Consulting teams within the sector for the EU market. The project showcased the top leadership team and 2 Downs.•Responsible for end to end recruitment like hunting the relevant resumes as per the positions allotted. Sourcing quality profiles through various modes including Job postings, Job Portals (Monster), internal database, Linked In, Headhunting & References. Schedule phone and in person interviews for candidates.•Screen candidates by reviewing resumes and job applications, and performing phone screenings•Take ownership of candidate experience by designing and managing it.•Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations.

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant
      • Nov 2019 - Mar 2022

    • Information Services
    • 1 - 100 Employee
    • Technical Support Specialist
      • Oct 2016 - Sep 2018

      • Technical inbound process for AT&T.• Receiving calls from the field technician for having difficulty in installation of services at customers place.• Following the troubleshooting steps and starting the services for customers.• Using up to 15+ tools for different Network types like IP-CO, FTTN, FTTN-BP, FTTP• Ensuring that all other services are working perfectly well. • Technical inbound process for AT&T.• Receiving calls from the field technician for having difficulty in installation of services at customers place.• Following the troubleshooting steps and starting the services for customers.• Using up to 15+ tools for different Network types like IP-CO, FTTN, FTTN-BP, FTTP• Ensuring that all other services are working perfectly well.

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