Experience

Pure Plaza

• Canada
• Real Estate
• 1 - 100 Employee

• Legal Coordinator (formerly Accounting & Sales Administrator and Executive Assistant)

  • Dec 2016 - Present

  ▪ Working in fast-paced environments: launched 3 high-rise condos with sales team; completed interim and final closings for 5 high-rise condos with legal team (approx. 500 units/building) ▪ Managed implementation of third-party application to complete interim and final closings online; working closely with third-party to customize and update their program to fit the needs of a high-rise developer ▪ Transformed the Legal team’s method of tracking and completing closings, allowing for both higher efficiency and accuracy in our overall processes and record keeping of company files ▪ Negotiating with commercial tenants on lease extension terms and managing rent rolls for 30 properties ▪ Assist Sales, Legal, Accounting, and Executive team with administrative tasks: review accuracy of invoices & payments, fulfill payments to vendors, record & deposit purchaser payments, prepare for audits, etc. Show less



IXL at Real Estate

• Canada
• Real Estate
• 1 - 100 Employee

• Sales Representative

  • Aug 2018 - Present

• Deals Secretary

  • May 2011 - Present


Snow International Marketing Ltd.
• Assistant Property Manager

  • Jun 2016 - Present

Snow.it.all Pet Photography
• Photographer

  • May 2019 - Present


CGI

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Project Delivery Officer / Executive Assistant

  • Dec 2014 - Aug 2015

  Proposed idea of monthly newsletters to improve team synchronicity and internal communications after a major shift in corporate structure; wrote and published 7 newsletters for department of 100+ employees. Proposed idea of monthly newsletters to improve team synchronicity and internal communications after a major shift in corporate structure; wrote and published 7 newsletters for department of 100+ employees.



Northbridge Financial Corporation

• Canada
• Insurance
• 400 - 500 Employee

• Corporate Communications

  • May 2014 - Aug 2014

  ▪ Created and proactively managed content and communication plans for multiple projects, in addition to interviewing, writing, and publishing various articles onto the company intranet website ▪ Presented proposal to executives to implement enterprise social networks to improve internal communications; proposal nominated for Dean of Arts Co-op Work-Term Report Award in Fall 2014 ▪ Created and proactively managed content and communication plans for multiple projects, in addition to interviewing, writing, and publishing various articles onto the company intranet website ▪ Presented proposal to executives to implement enterprise social networks to improve internal communications; proposal nominated for Dean of Arts Co-op Work-Term Report Award in Fall 2014

• Customer Development & Innovation

  • Sep 2013 - Dec 2013

  ▪ Worked collaboratively with Marketing and Design to develop communication and event strategies for company-wide Customer Promise Week event ▪ Analyzed call centre data to determine performance trends and monitor staff responsiveness ▪ Performed market research for customer journey mapping activity to identify customer service gaps in the claims process and developed process improvement recommendations ▪ Worked collaboratively with Marketing and Design to develop communication and event strategies for company-wide Customer Promise Week event ▪ Analyzed call centre data to determine performance trends and monitor staff responsiveness ▪ Performed market research for customer journey mapping activity to identify customer service gaps in the claims process and developed process improvement recommendations

• Sales Administrator

  • Feb 2012 - Aug 2013


TJX Canada/Winners Merchants International L.P.

• Store Systems Coordinator - Field Support

  • Jan 2013 - Apr 2013

  Established new writing standard for all systems support documentation to improve user experience, understanding, and consistency across the corporation: created and improved 26 guides/documents Established new writing standard for all systems support documentation to improve user experience, understanding, and consistency across the corporation: created and improved 26 guides/documents


Metz Ngan Barrister and Solicitor
• Receptionist/Assistant

  • Jun 2010 - Jul 2010