Snigdha Kanti Debnath
E commerce and Digital marketing Executive at Amoldo Fashion- Claim this Profile
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Bio
Experience
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Amoldo Fashion
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India
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Retail Apparel and Fashion
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1 - 100 Employee
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E commerce and Digital marketing Executive
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Oct 2023 - Present
Ludhiana, Punjab, India
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Associate
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Sep 2021 - Aug 2022
Bengaluru, Karnataka, India 1. Addressed and resolved customer payment issues via outbound calling for Flipkart e-commerce customers. 2. Developed enhanced correspondence strategies to handle refund queries effectively. 3. Synthesized customer feedback and translated it into improved process workflows.
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Team Leader
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Jan 2020 - May 2021
Agartala, Tripura, India 1. Led a team of technicians, utilizing diagnostic software for four-wheeler info-entertainment system maintenance. 2. Supervised the improvement of procedures impacting four-wheeler service processing and data handling. 3. Strategically planned and increased efficiency in managing the service center's four-wheeler inventory.
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Education
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2016 - 2019
Lovely Professional University
B.tech, Mechanical Engineering -
2013 - 2016
Lovely Professional University
Diploma, Mechanical Engineering -
2003 - 2013
Netaji subhash vidyaniketan
Senior scecondary certificate, High School/Secondary Certificate Programs -
2023 - 2023
Internshala Trainings
Digital Marketing placement guarantee Course, Digital Marketing
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