Snigdha Gampala

Member at Team Matrix
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN

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Experience

  • Team Matrix
    • India
    • Computer and Network Security
    • 1 - 100 Employee
    • Member
      • Jul 2023 - Present

      Pune, Maharashtra, India

  • Infosys
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Engineer Trainee
      • Jun 2022 - Feb 2023

      Hyderabad, Telangana, India

  • DXC Technology
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Support Analyst
      • Jun 2021 - May 2022

      -> Provided L1 support to Australia and Newzealand clients -> My Role revolved around providing logging and assigning tickets, routing tickets to the proper channels -> Analyzing the reports, testing the servers of the clients -> Worked on Infrastructure Management, checking errors raised by clients servers

Education

  • SCIT - Symbiosis Centre For Information Technology
    MBA, ITBM
    2023 - 2025
  • Geethanjali College of Engineering and Technology
    Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
    2017 - 2021

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