Snehal Lubal

Product Designer at Data Sutram
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN

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Credentials

  • Enterprise Design Thinking Practitioner
    IBM
    Apr, 2020
    - Nov, 2024
  • Advanced Java Programming for Web development
    Oracle
    Jul, 2013
    - Nov, 2024

Experience

    • India
    • Software Development
    • 1 - 100 Employee
    • Product Designer
      • Jan 2023 - Present

    • United States
    • Design Services
    • 300 - 400 Employee
    • Associate Senior User Experience Designer
      • Sep 2022 - Present

    • User Experience Designer
      • Sep 2020 - Sep 2022

    • India
    • Design Services
    • 1 - 100 Employee
    • Product Design Intern
      • Jan 2020 - Apr 2020

    • Product Design Intern
      • Jun 2019 - Jul 2019

    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Web Solution Specialist
      • Jun 2016 - Nov 2017

      ResellerClub, earlier a part of the Directi group of companies is now under the Endurance International Group. It is in the domain and hosting business and is a white-labelled registrar for Resellers around the globe Familiar with products varying from Servers and Domains to Security Solutions and knowledge about the reselling business and the hierarchy in this business and how does the internet industry work Key Responsibilities included: •Troubleshooting, Resolving all Technical issues related our domain name and hosting products.and the range of products and services the company provisions. •Interacting with clients to resolve their problems and gather feedback for ResellerClub and also for white labelled clients (Whois.com). •Testing & Analysis of all products & services. •Identifying any bugs/issues in the system and assisting in their resolution. •Recording, tracking and reporting problem activity. • Escalating complex system-wide issues or bugs to delegation managers and software engineering teams. •Reviewing existing Product/Feature documentation Technical skills: Networking and DNS basics Basic knowledge of Linux/Windows Operating Systems. Basic knowledge of Web and Email servers. Configuration and troubleshooting mail clients using IMAP/POP/SMTP. Troubleshooting server side scripts Domain name system (DNS) Domain names and domain name registration Web Hosting cPanel/Plesk Digital Certificates Show less

Education

  • Unitedworld Institute Of Design
    Master's degree, Industrial and Product Design
    2018 - 2020
  • Thakur College Of Engineering and Technology
    Bachelor of Engineering - BE, Information Technology
  • Patkar College of Arts and Science
    HSC, Science
  • Indian Education Society
    SSC

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