Stoycho Nakov

Founder & CEO at Eco Switch
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Contact Information
us****@****om
(386) 825-5501
Location
Lozenets, Sofia City, Bulgaria, BG
Languages
  • English Full professional proficiency
  • Bulgarian Native or bilingual proficiency

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5.0

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/ Based on 2 ratings
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Mariana Vasileva

Stoycho reported directly to me for the period October 2015- February 2017 in his role as a Team Manager in the Auto Catalogue Team and I am really proud of his continuous development and excellent work. He is customer and people oriented leader. In his additional role of Country Responsible for UK, he always went an extra mile to exceed client’s expectations and contributed in all the processes for better service (MBR, ad hoc reports, client trainings, business cases) which resulted in trusting relationships and smooth operations. As a people-oriented leader he focused also to build lasting relationships and to implement balanced and motivational environment that resulted in consistent productivity and quality improvements for the team. I am happy to recommend Stoycho; he is a proven leader with far-ranging interests. He takes different opportunities with confidence and courage and his teams are always successful. He is good at figuring out the processes necessary to achieve certain tasks and results and will be able to fit everywhere.

Drew R.

Accurate and thorough in his research, paying attention to details with no dread of routine work while grasping new concepts quickly is what comes to mind when I think about Stoycho. I’ve had the pleasure of knowing Stoycho for 2 years, during which his extraordinary ability to analyse problems and outline necessary courses of action was invaluable. Above all, I was impressed with Stoycho’s ability to remain calm under pressure while handling responsibility well; this was shown through his sensitivity and concern for others resulting in outstanding leadership abilities, of course, he is pleasant to work with; he is a reliable and intelligent person with good sense of humour. Stoycho would be a true asset for any positions requiring someone with a careful attention to detail, who is a self-motivated individual willing to take on new responsibilities and very often willing to go beyond what is required and therefore comes with my heartfelt recommendation.

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Experience

    • Bulgaria
    • Environmental Services
    • 1 - 100 Employee
    • Founder & CEO
      • Nov 2018 - Present

    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Team Manager
      • May 2016 - May 2021

      Leading a team of 30 Database Specialists in Technology sector.Overseeing performance management, hiring, coaching, training and development.Ensuring operational service levels are met on a monthly/yearly basis.Managing international client relations from various countries - Germany, Russia, Kazakhstan, Italy and South Africa.Implementing standard global procedures and measures with regards to process and organizational efficiency.Committing to process improvement and optimization.

    • Team Leader
      • Feb 2015 - May 2016

      Leading a team of 25-30 Database Specialists in the Automotive sector.Overseeing the day to day operations, hiring, training and development.Performance management - ensuring KPIs are met according to service level agreements.Managing international client relations across various countries - UK, Spain, Italy, Germany and France.

    • Process Manager
      • May 2014 - Nov 2014

      Committing to process improvement and process management Recognizing opportunities for process improvement Selecting and approving Process Owners Working to identify and manage risk Providing process improvement initiatives and managing a team as the process improves Balancing the capability of the business with operational costs and market demand Identifying and removing technical barriers to process-focused management Motivating a team to focus on business results as well as customer objectives

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Process Management Specialist
      • Oct 2013 - May 2014

      Managing the end to end Non Standard Service Request process from receipt of a service request through proposal, approval and delivery. Implementing and operating HP best practice in terms of standards and process within NSSR. Identifying appropriately skilled resources for the completion of service request proposals Providing input for the requests that they have been assigned and reporting regularly on their NSSR in terms of response times, open requests, approved requests, key issues, etc. Providing input into forecasting and management of resource requirements to ensure the effective handling of service requests within SLA targets. Working with client manager(s) to scope and qualify new service requests, preparing proposals.

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Team Leader E-Commerce Inventory Management
      • Jul 2012 - Jul 2013

      Providing leadership, supervision and coaching to a team of 12-14 Inventory Managers.Organizing, monitoring and reporting team’s work in accordance with agreed business and project plans.Distributing and prioritizing tasks according to business needs or deadlines.Conducting one-to-one meetings on a monthly basis.Coordinating the daily allocation of work, setting targets and distributing workflow.Monitoring and assuring targets are achieved according to project's requirements.Ensuring projects and programs are executed using agreed standards and processes.Processing wide ranges of data - managing Excel feeds with up to 20 000 individual products.Troubleshooting, fixing glitches and revising online listings.

    • E-Commerce Inventory Manager
      • May 2012 - Jul 2012

      Processing wide ranges of data - managing excel feeds.Organizing and optimizing client's inventory.Import/Export Data using e-commerce software.TroubleshootingRevising online listings

Education

  • South-West University "Neofit Rilski" Blagoevgrad
    Bachelor's degree, European Studies
    2007 - 2011

Community

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