Customer Success Manager

• Apr 2023 - Present

Employer Branding & Business Manager

• May 2022 - Apr 2023

Ekspert ds. sprzedaży / Sales Expert

• Aug 2020 - Apr 2022

- Spearhead precise market analysis and customer research in identifying significant opportunities and sales potential gains.- Collaborate in the strategic planning of the sales strategies and brand development while crafting promotional campaigns.- Achieve a versatile role in gaining top-notch brand awareness among end-users and remarkable marketing tactics.- Implement an additional wallet for key clients in acquiring product expansion and business development.

Specjalista ds. sprzedaży / Export Supplies Sales Specialist

• Nov 2017 - Jul 2020

- Effectuated sales objectives by implementing an organized monthly, quarterly, and yearly growth analysis schedule.- Initiated a long-term international business relationship with B2B customers from over 20+ European countries.- Oversaw the analysis of market competitors by efficiently evaluating potential business partners and distributors.- Handled operations by providing functional management of marketing invoices, special discounts, and stock management.

Doradca Junior Ds. Obsługi Klienta / Junior Customer Advisor

• May 2017 - Aug 2017

- Orchestrated basic bank operations, inbound and outbound calls while conducting deliberate training for new employees. - Fostered bank services in diverse account types through promotional offers, increasing customers and credits. - Managed the deployment of orders in electronic banking, generating debit cards, and devising welcome offers. - Orchestrated basic bank operations, inbound and outbound calls while conducting deliberate training for new employees. - Fostered bank services in diverse account types through promotional offers, increasing customers and credits. - Managed the deployment of orders in electronic banking, generating debit cards, and devising welcome offers.

Doradca klienta / Customer Advisor

• Oct 2016 - Jan 2017

- Directed quality control during the sales process, documentation, and IT support while maintaining customer satisfaction. - Instructed specific specifications in determining hardware and software products for customers' needs and availability. - Boosted the operations through successfully addressing client necessities and customer feedback gathering. - Directed quality control during the sales process, documentation, and IT support while maintaining customer satisfaction. - Instructed specific specifications in determining hardware and software products for customers' needs and availability. - Boosted the operations through successfully addressing client necessities and customer feedback gathering.