Experience

Think and Learn Pvt. Ltd

• Education
• 300 - 400 Employee

• Assistant Manager - Fintech Operation

  • Dec 2022 - Present

  - Managed loan creation, disbursal, and audit team, ensuring efficient processes. - Structured end-to-end process with ISO, SOPs, and workflow enhancements. - Collected and interpreted data, producing comprehensive MIS reports and dashboards. - Collaborated across Finance, Product, Tech, and Business teams. - Led new partner development, optimizing processes and cutting operational costs. - Maintained partnerships, project structures, and effective communication. - Conducted pre-deployment user acceptance testing, implemented design projects. - Addressed bi-functional queries during API implementation in the UAT environment. - Designed and monitored project performance dashboards for client updates. - Oversaw team performance, providing support, mentorship, and training. - Implemented team metrics and KPIs for performance tracking. Show less



BYJU'S - Think and learn Pvt. Ltd.

• Bengaluru, Karnataka, India

• Team Lead - Fintech Operations

  • Sep 2021 - Dec 2022

  - Managed team for loan creation, disbursal, and audit, prioritizing process efficiency. - Collaborated with the Tech team to automate Loan Creation process and enhance user-friendliness. - Oversaw processing, SLA adherence, process improvement, and ticket management. - Cultivated positive stakeholder relationships and recognized high-performing team members. - Led recruitment, direction, and development of resources for optimal contributions. - Completed and reviewed project documentation, actively participating in analysis and design. - Ensured seamless project delivery, meeting quality and timeline expectations. - Held client meetings and contributed to Management Review Meetings for continuous improvement. - Engaged in API testing (Manual - Automation) for Bank & NBFC API. Show less



Think and Learn Pvt. Ltd

• Education
• 300 - 400 Employee

• Sr. Operation Associate

  • Sep 2019 - Sep 2021

  - Analyzed statistics, compiled accurate reports, and extracted insights from data. - Utilized vertical-level data for informed decision-making, aiming to boost business volumes. - Tracked bank credit data, aiding the finance team in reconciliation processes. - Collaborated with business partners to streamline disbursal processes and post-loan disbursal. - Implemented Tableau for reporting within a short time frame & ad-hoc basis. - Designed, created, and managed reports covering the digital finance customer journey, credit assessment to post-collection data analysis. Show less



Probe Intelligence Services - India

• Security and Investigations
• 1 - 100 Employee

• Sr. Finance Executive

  • Jul 2017 - Sep 2019

  -Compiling and analyzing reports to find trends Invoicing, Bank Reconciliation statement - Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better client experience. - Handling complaints and negotiations. - Payment follow-up with client and employee Follow up with relevant parties on not-performed controls to ascertain the reasons and report the status update on timely basis to the Management - Processing RTGS/NEFT transactions with bank. Analysis of bank charges on quarterly basis. Monitoring of bank charges on daily/monthly basis & making the necessary accounting entries in the system Show less



Graziano Trasmissioni India Pvt. Ltd

• Greater Noida

• Internship Trainee

  • Apr 2016 - Jun 2016

  Capex and Analytical study of financial analysis  Prepared invoice and tagging by using the formula software  Maintained the database of customers in excel sheet  Calculated depreciation on assets  Ratio Analysis Capex and Analytical study of financial analysis  Prepared invoice and tagging by using the formula software  Maintained the database of customers in excel sheet  Calculated depreciation on assets  Ratio Analysis



Zuari Investments Limited

• New Delhi, Delhi, India

• Internship Trainee

  • May 2014 - Jul 2014

  Understanding of Financial Marketing  Understanding of the index: NIFTY & Sensex, Accounting, Investment, Risk Management, Mutual Fund & Financial Market.  Opening of Demat Account, portfolios of investments  Working on virtual marketing daily  Analysis of the performance of various sector indices.  Analysis of the Currency Market Vs Equity Market & Commodity Market.  Comparative Study of Sensex & Nifty with other investment option. Understanding of Financial Marketing  Understanding of the index: NIFTY & Sensex, Accounting, Investment, Risk Management, Mutual Fund & Financial Market.  Opening of Demat Account, portfolios of investments  Working on virtual marketing daily  Analysis of the performance of various sector indices.  Analysis of the Currency Market Vs Equity Market & Commodity Market.  Comparative Study of Sensex & Nifty with other investment option.