Experience

The Examcraft Group - A Business All-Star Accredited Company

• Ireland
• Education Management
• 1 - 100 Employee

• CRM business and education solutions analyst

  • Nov 2022 - Present

• Client success executive

  • Oct 2021 - Nov 2022



Tech Mahindra Business Process Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• French associate

  • Feb 2019 - Aug 2019

  worked as a French Associate for Bell Canada Process, my job was to assign internet connections in Canada, provide technician to the client, handling clients and their needs. to confirm with the technician that work must be completed on specific date and time. To inform Higher authorities regarding each order, do follow ups on the order. worked as a French Associate for Bell Canada Process, my job was to assign internet connections in Canada, provide technician to the client, handling clients and their needs. to confirm with the technician that work must be completed on specific date and time. To inform Higher authorities regarding each order, do follow ups on the order.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Services Agent

  • Sep 2018 - Feb 2019

  Worked as a customer support executive for Amazon French, handling customers/ clients, help them out in any problem regarding any order, to do follow ups on the order, check with the distributors if the order was out for Delivery or not. To Assure customers that they'll receive their orders on time and satisfy them with the services. Worked as a customer support executive for Amazon French, handling customers/ clients, help them out in any problem regarding any order, to do follow ups on the order, check with the distributors if the order was out for Delivery or not. To Assure customers that they'll receive their orders on time and satisfy them with the services.