Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Java Development Bootcamp Student

  • May 2023 - Present

  A student role at a Java coding bootcamp called Tech Elevator. Below you will find a list of projects I've completed or am currently working on: • “Cash Register” Application - Java An Agile pair project which utilizes Object-oriented programming to keep track of inventory, sales, and money received or returned through use of interactive menus. Technical skills displayed here include use of the Java language within IntelliJ, Unit Testing via JUnit, Process Diagrams for Application Design, and Git for the collaborative aspect of the project • "Money Transfer” Application - Java, SQL A CLI application that utilizes an MVC and DAO design to connect to a local server and access a local database. This application was built end to end to view all users on the application, and track the signed-in users transfer history which included both sent and received transfers as well as the ability to display a single transaction by a specific Transaction ID. Tools used: Java, SpringBoot, JUnit, IntelliJ, MVC, DAO, PostgreSQL, REST APIs • “Meal Planner” Website - Java, SQL, JavaScript. HTML/CSS A fully functional website that utilizes an MVC and DAO design to connect to a local server and access a local, well-functioning database, designed and implemented to ensure protection of data. That information is then displayed in the form of a user-friendly website, with functionality to login, search for and save recipes, and build out meals and meal plans. Tools used: Java, SpringBoot, Junit, IntelliJ, MVC, DAO, PostgreSQL, RESTful APIs, VSCode, Axios, JavaScript. HTML, CSS, BootStrap Show less



Upstart

• United States
• Financial Services
• 700 & Above Employee

• Credit Analyst

  • Mar 2022 - May 2023

  A Credit Analyst role at a Fin-tech company named Upstart. In addition to processing loans, I also: • Gathered and analyzed educational and financial data to verify the creditworthiness of the borrower, approving 100s of payees for loans upwards of $50,000 • Implemented a 6-step document review process to detect and prevent fraudulent activity, saving the company $750,000+ in potential losses • Consulted with applicants in order to verify elements of each loan application, such as employment, income, identity, and tax information, consistently achieving a turnaround time of 72 hours or less Show less



BMW Financial Services NA, LLC

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Advocate

  • Oct 2021 - Mar 2022

  A Customer Service role on the financial side of BMW North America. As an Advocate, I was assigned to handle a large volume of inbound calls. My duties for this position led me to be the one who: • Delivered premium customer service to 80+ account holders daily by addressing concerns and simplifying complex financial scenarios, earning the company an abundance of positive feedback • Promoted the use of relevant products and services that helped generate $10,000+ in revenue • Analyzed automotive contracts regularly, including information on interest accrual/amortization, lease/loan maturity, credit reporting, and titles/registration, serving as a line of communication for 1,000s of clients and dealerships across the country Show less



Best Buy

• Retail
• 700 & Above Employee

• Geek Squad Agent

  • Jun 2019 - Oct 2021

  An appliance delivery and installation role as a Geek Squad Agent for Best Buy. This position worked within a team of 2 - 3 people. As an agent, I: • Fulfilled 50+ orders weekly, delivering, installing, and repairing appliances in buyers’ homes, attaining an overall on-time arrival percentage of 95% • Accumulated positive customer surveys by documenting feedback and implementing suggestions into daily processes, trending upward to a 3-4x increase of positive surveys over time • Developed dependable relationships with 5,000+ consumers, solidifying the reliability of the brand Show less