Smit Patel

Support Specialist at Method:CRM
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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5.0

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Casey Binkley

Smit is a good and pleasant team member. He's got some good design talent coming long.

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Credentials

  • Customer Service Leadership
    LinkedIn
    Jun, 2020
    - Oct, 2024

Experience

  • Method:CRM
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Support Specialist
      • May 2021 - Present

  • BarBurrito Restaurants Inc.
    • Canada
    • Restaurants
    • 200 - 300 Employee
    • Store Manager
      • Sep 2020 - Apr 2021

  • The Wendy's Company
    • United States
    • Restaurants
    • 700 & Above Employee
    • Restaurant Cashier
      • Jun 2018 - Aug 2020

  • Movia
    • Canada
    • Environmental Services
    • 1 - 100 Employee
    • Graphic Designer and Marketing
      • May 2019 - Sep 2019

      • Designing Graphics, Banners, Templates for the company’s advertising campaign.• Working on MOZ ratings. Tracking Keywords and URLs for better SEO ratings.• Managing image data and tracking data impression via API Dashboard.• Responsibilities include communicating with clients, maintaining API reports.• Provide consistent feedback to the entire team on enhancements we can make to product development• Served as a friendly, hardworking, and punctual employee • Designing Graphics, Banners, Templates for the company’s advertising campaign.• Working on MOZ ratings. Tracking Keywords and URLs for better SEO ratings.• Managing image data and tracking data impression via API Dashboard.• Responsibilities include communicating with clients, maintaining API reports.• Provide consistent feedback to the entire team on enhancements we can make to product development• Served as a friendly, hardworking, and punctual employee

  • Jay Ambe IT Solutions
    • India
    • Retail
    • Help Desk Support Specialist
      • Oct 2016 - Nov 2017

      • Installed and configured different software and network components.• Maintained all up-to-date knowledge of all company products, service procedures and offerings to properly assist clients.• Resolved service requests related to support portals using troubleshooting and problem-solving skills.• Performed all tasks in accordance with standards and processes.• Acknowledge customers verbally about the services and processing forms, applications, and requests. • Installed and configured different software and network components.• Maintained all up-to-date knowledge of all company products, service procedures and offerings to properly assist clients.• Resolved service requests related to support portals using troubleshooting and problem-solving skills.• Performed all tasks in accordance with standards and processes.• Acknowledge customers verbally about the services and processing forms, applications, and requests.

Education

  • Lambton College
    PG Diploma, Web Design & Development
    2018 - 2019
  • Sardar Patel University
    Bachelor of Computer Application- BCA, Information Technology
    2014 - 2017

Community

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