Smitha Gopalakrishnan

Senior Business Analyst at _G10X
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • Malayalam Native or bilingual proficiency

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Experience

    • Singapore
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Business Analyst
      • Dec 2022 - Present

    • Senior Business Analyst
      • Jul 2021 - Dec 2022

  • The Mar Thoma Church Education Society
    • Thiruvananthapuram, Kerala, India
    • System Manager
      • Dec 2019 - Jul 2021

      Managing the Software - Ecoleaide for St Thomas Institutions in Thiruvananthapuram- 4 Schools & 2 Colleges. Administering the Ecoleaide Modules - Admission, Enrollment, Student Profile, Timetable & Attendance, Evaluation, Fees, Parent/Student Portal, Staff Profile, Leave & Payroll, Transportation, Hostel, Library etc. Managing the Software - Ecoleaide for St Thomas Institutions in Thiruvananthapuram- 4 Schools & 2 Colleges. Administering the Ecoleaide Modules - Admission, Enrollment, Student Profile, Timetable & Attendance, Evaluation, Fees, Parent/Student Portal, Staff Profile, Leave & Payroll, Transportation, Hostel, Library etc.

  • Career Point KOTA
    • Thiruvananthapuram, Kerala, India
    • Academic Counselor
      • Oct 2019 - Nov 2019

    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Assistant Professor
      • Jun 2014 - May 2019

      • Assistant Head of the Department, administrating the academic activities • Coordinator of the Academic Management Software - Linways • Proficient in using MATLAB, LabView software packages • Paper Presentation in 2 conferences – ICETREE 2014 & INSTRUMENTANIA 2014 • Subjects handled – Linear Control Systems, Modern Control Theory, Electric Circuit Theory, Electromagnetic Field Theory, Digital Electronics, Digital Signal Processing, Microprocessors and Microcontrollers, Basic Electrical Engineering, Introduction to Sustainable Engineering, Design & Engineering, Industrial Safety Engineering • Attended faculty development programmes on Advanced Control - Theory & Applications, LabVIEW & Applications, Renewable Energy & Smart Micro Grids, Power System & Control Engineering, Basics of CNC Operations, Research Methodology, Project Based Learning, Concepts Coaching, Accreditation & Quality Assurance, Sustainable Engineering, Soft Skills • IEEE Student Branch Counsellor SIMAT ( 2015, 2016, 2017, 2018) • Additional Chief Superintendent (SIMAT) of Calicut/KTU University Examinations

    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Lecturer
      • Aug 2009 - Jul 2012

      Subjects handled – Electric Circuit Theory, Digital Electronics, Microprocessors and Microcontrollers, Basic Electrical Engineering, Industrial Safety Engineering Subjects handled – Electric Circuit Theory, Digital Electronics, Microprocessors and Microcontrollers, Basic Electrical Engineering, Industrial Safety Engineering

    • Project Manager
      • Nov 2005 - Aug 2009

      Project Manager/Leader of aiRES 2.1, 2.0, 1.9 DCS (Departure Control System) Implementations - aiRES (later changed to iFly Res) is a new generation Passenger Services System, constitutes Passenger reservations and Check-in. The product’s various versions may be used by small, medium and full- service carriers. 2.1 version of aiRES deals with Interline Ticketing and advanced features. Project Manager of LINX - LINX maintenance project supports the special service request- seating software for 3 chartered airlines in UK. Skill Set • Project Management – Planning, Execution, Monitoring & Control, Change Management & Closure, Customer Interaction • Good team building & people management skills, Good communication & presentation skills • Proficient in using MS-office & MS Project software packages, Quality processes (ISO & CMMI) • Requirement Analysis & Review, Documentation of Business/System Use Cases, Integration/Scenario Test Cases • Train the end users on product usage Certificates • Achieved internal certification in Project Management • Achieved customer certification (Westjet) in training aiRES DCS

    • Business Analyst
      • Mar 2003 - Oct 2005

      Business Analyst (Departure Control System) • Requirement Analysis & Review • Creation of Business Use Cases, System Use Cases • Creation of Scenario Test Cases & Testing Team Leader (Departure Control System) • Team Tracking & Control • Creation of Integration Test Cases & Testing Module Leader (Configuration) • Creation of System Use Cases, UI Specification, Module Test Cases & Testing Business Analyst (Departure Control System) • Requirement Analysis & Review • Creation of Business Use Cases, System Use Cases • Creation of Scenario Test Cases & Testing Team Leader (Departure Control System) • Team Tracking & Control • Creation of Integration Test Cases & Testing Module Leader (Configuration) • Creation of System Use Cases, UI Specification, Module Test Cases & Testing

    • Singapore
    • Software Development
    • 700 & Above Employee
    • Software Programmer
      • Jun 2000 - Feb 2003

      Module Lead & Developer (C++, ProC, Oracle) of atraxis Resource Management Systems (aRM). aRM facilitates effective work hours planning of airport resources, taken into account the employee skills and shift rules. Module Lead & Developer (C++, ProC, Oracle) of atraxis Resource Management Systems (aRM). aRM facilitates effective work hours planning of airport resources, taken into account the employee skills and shift rules.

    • Singapore
    • Software Development
    • 700 & Above Employee
    • Software Engineer
      • Sep 1997 - Oct 1999

      Developer (C++, Oracle) of aRT. Atraxis Regression Test Tool (aRT) provides a GUI tool for regression testing of the script files generated by TPF and ALCS. Developer (C++, Oracle) of aRT. Atraxis Regression Test Tool (aRT) provides a GUI tool for regression testing of the script files generated by TPF and ALCS.

Education

  • National Institute of Technology Calicut
    Master of Technology - MTech, Command & Control (C3, C4I) Systems and Operations
    2012 - 2014
  • Govt. Engineering College,Thrissur
    B.Tech, Electrical & Electronics Engineering
    1992 - 1996
  • St Joseph's College, Irinjalakuda
    Predegree
    1990 - 1992
  • Little Flower Girls High School, Irinjalakuda
    SSLC
    1980 - 1990

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