Product Owner

• Jan 2023 - Present

Product Manager

• May 2020 - Dec 2022

1. Establishing business priorities and owns the go-to-market strategy of the digital platform - Foxden by partnering with the product, sales, and other functional teams including Software Development, Marketing, Finance and other operating segments. 2.. Working collaboratively with key stakeholders for defining product positioning strategies, developing business and functional specification documents for the product and creating, prioritizing and maintaining product backlog 3. Execute overall product plans as the subject matter expert for the product (E2E insurance platform 4. Owning & managing tracks like : Product Build, Customer Due-Diligence - Online KYC, UI/ UX, data & reporting 5. Working with Canadian, US and UK based business partners and SMEs to - a. Research, plan, elicit & analyse product requirements to create product specs b. Document requirements using user stories that includes use case & process models (UMLs), wireframes, user interface designs etc. to detail As-Is & To-Be processes, data flows, system functionalities/ interfaces and business rules c. Perform data analysis & create data mapping by interpreting complex data patterns 6. Working effectively closely with tech/ development team on a daily basis to - a. Prioritize requirements, refine backlog for sprints and create system requirements documents & provide a detailed walkthrough of business requirements to the development team b. Create detailed test cases for manual/ automation testing & perform UAT to ensure work product is in compliance with quality requirements 7. Leading business user training by creating user training materials enabling users to embrace changes 8. Providing product presentations and demos to senior business partners Technical competencies: Microsoft Office Suite – Visio, Excel, Word, PowerPoint, JIRA, Confluence, Invision, GitHub, HTML, CSS, MongoDB, RESTful APIs Recognition/ Awards: “Core Value” award “Marketing Hero”

Assistant Manager (Lead Business Analyst)

• Nov 2018 - Dec 2019

Business analysed and implemented insurance systems/ system enhancements for business functions like Sales, Finance, Customer Service, Compliance and Products. Achieved metrics - 1. Enhance business system: Owned and Implemented a time critical regulatory project in 2019 with enhanced policy administration system resulting in 100% compliance and complete business satisfaction 2. Build system: Built a commission system for 6 sales channels for new product launch impacting 100+ brokers 3. Analyse & Report: Analysed complex data patterns and built automated financial reporting to generate ongoing recon for accounting v/s investment systems, eliminating manual efforts by ~85% Key responsibilities - 1. Worked through all phases of SDLC and supported project planning to implement process improvement and digital projects on core business applications, Point of Sale systems applications, Website & CRM 2. Facilitated interviews/ workshops with business partners & SMEs to assess business issues, data & processes 3. Defined scope by analyzing, eliciting & documenting requirements as lead business analyst 4. Led business reviews for communicating project specific statuses and escalating foreseen risks to management 5. Managed testing i.e. UAT/ SIT activities by creating test cases & performing user acceptance testing before rollout Recognitions/ Awards: Recognized by senior management for successfully delivering a time critical regulatory project in 2019

Deputy Manager - Business Analyst & Pre-sales

• Oct 2017 - Nov 2018

1. Worked with North American Financial Services clients to evaluate potential areas for improvement in business process 2. Business analysed re-engineering projects for them using RPA technologies to automate-a. Mortgage client onboarding and KYC process for property appraisal, eliminating ~4 hrs/ day efforts b. End to end banking treasury operations & downstream system update resulting in 6 hrs save / day c. Multi-source data extraction and consolidation for investment analysts resulting in >90% time savings Key responsibilities - 1. Elicited, analyzed, documented, communicated, prioritized & managed detailed business requirements 2. Documented user guides for clients detailing the future state of the automated process 3. Worked with sales team to conduct extensive research on market trends and technologies that can benefit the clientsAchievements: 1. Won the 'Innovation & Customer Excellence' award in 2018 2. Was given a fast track promotion for exemplary performance in 2017

Assistant Manager - Business Analyst & Pre-sales

• Jul 2016 - Oct 2017

1. Worked with North American Financial Services clients to evaluate potential areas for improvement in business process 2. Business analysed re-engineering projects for them using RPA technologies to automate-a. Mortgage client onboarding and KYC process for property appraisal, eliminating ~4 hrs/ day efforts b. End to end banking treasury operations & downstream system update resulting in 6 hrs save / day c. Multi-source data extraction and consolidation for investment analysts resulting in >90% time savings Key responsibilities - 1. Elicited, analyzed, documented, communicated, prioritized & managed detailed business requirements 2. Documented user guides for clients detailing the future state of the automated process 3. Worked with sales team to conduct extensive research on market trends and technologies that can benefit the clientsAchievements: 1. Won the 'Innovation & Customer Excellence' award in 2018 2. Was given a fast track promotion for exemplary performance in 2017

Business Process Lead / Business Consultant

• May 2014 - Jun 2016

Gathered clients requirements from RFIs/ RFPs and provided consulting support to North American and other global clients to design their transition strategies for consolidating their Finance and Accounting processes Gathered clients requirements from RFIs/ RFPs and provided consulting support to North American and other global clients to design their transition strategies for consolidating their Finance and Accounting processes

Management Trainee, Treasury

• May 2013 - Jul 2013

Worked in the treasury department of Ambuja Cements (A Lafarge Holcim company) to analyse the market trend to understand the influencing patterns on stock market and on investment options like mutual funds Worked in the treasury department of Ambuja Cements (A Lafarge Holcim company) to analyse the market trend to understand the influencing patterns on stock market and on investment options like mutual funds