Experience

Solutions for the Planet

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Programme Manager / Communications Lead

  • Jan 2020 - Present

• West Midlands Programme Coordinator - Communications Lead

  • Sep 2016 - Present

• Programme Manager, Central and South England / Communications Lead at Solutions for the Planet

  • Aug 2019 - Jan 2020



Canada College

• Canada
• Education Management
• 1 - 100 Employee

• Examiner - International Language Assessment Organisation

  • 2013 - Sep 2016



Conestoga College Institute of Technology and Advanced Learning

• Examiner - International Language Assessment Organisation

  • 2010 - Sep 2016



ILSC Education Group

• Canada
• Education Administration Programs
• 300 - 400 Employee

• TESOL Program Coordinator and Trainer

  • 2007 - Sep 2016

  Administered and instructed 360- and 120- hour teacher training courses, interviewed potential candidates, mentored, observed and assessed trainees, and marketed the course, while providing detailed statistics for reports.Selected Accomplishments:• Overhauled the original 3-month program to enable TESL Canada Federation teacher training program recognition, making it one of only 2 approved programs in the province of Quebec. • Provided training and guidance for those setting up and teaching the TESOL program at I.L.S.C. India.• Conceptualised, implemented, administered and taught the 1-month TESOL/TKT program at I.L.S.C. Montreal, which was subsequently used to set up the same program at I.L.S.C. Vancouver.• Trained over 200 teachers, achieving a 98.8% pass rate for graduates of the program.• Chaired meetings and executed fundraising initiatives & events as a founder member of ILSC Montreal’s Corporate Social Responsibility committee.



OTC (Overseas Training Centre) Inc.

• Corporate Language Trainer

  • 2006 - 2007



ACC English School Co. Ltd.

• Foreign Teacher Manager

  • 2005 - 2006

  Trained, mentored and supported all the company’s foreign teachers (20 on average at any one time). Liaised with the Japanese managers of the 8 schools. Selected Accomplishments:• Conceptualised and implemented a 4-day teacher-training course which included continuous assessment and follow-up training, due to the previous absence of any training for new teachers. • Undertook proof-reading work either for private students or assignments as arranged by the Director.



Solihull College

• United Kingdom
• Higher Education

• Lecturer / Tutor

  • 2003 - 2005



CMR Consultants Ltd (now part of Ener-G Group)

• Account Manager

  • 2001 - 2003

  Managed the entire process from introduction of the client through to contract negotiation for and management of the procurement of energy for a portfolio of 500 customers. Liaised with energy suppliers and customers on all levels. • Met personal and departmental sales targets. • Carried out proof-reading work, largely for marketing material.



BizzEnergy.com Ltd.

• Executive Officer, Operations

  • 2000 - 2001



NOVA Corporation (English Language Schools)

• Trainer

  • 1998 - 2000

  • Trained, observed and provided feedback to both new and current teachers, on an ongoing basis.• Provided quality ‘trial’ lessons to potential clients, resulting in successful sales of lesson packages.• Co-managed the school itself, working closely with the Japanese administration staff, focusing on staff morale, employee relations, scheduling, sales and student care.



Transco (now National Grid Gas plc)

• Account Administrator

  • 1995 - 1997

  • Led a 28-person call centre team through one of the most challenging times in the British gas industry’s history, dealing with upwards of 2000 calls a day, from gas shippers, consultants and the general public. • Worked very closely with Ofgas (the British gas industry regulator), carefully monitoring movements of gas shippers in the domestic market and reporting those that were found to be in breach of competition rules, resulting in penalties and a modification in licences. • Undertook proof-reading work, largely for marketing material.