Divyansh Agrawal

Team Leader, Credit at Thomas, Large & Singer Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Experience

    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Team Leader, Credit
      • Feb 2023 - Present

      Markham, Ontario, Canada

    • Canada
    • Financial Services
    • 700 & Above Employee
    • Client Management Specialists Core Operations Analyst
      • Aug 2021 - Present

      Toronto, Ontario, Canada • Working as a key member for meeting or exceeding our set daily service level agreement hourly basis. • Be accountable for managing client’s account approval and checking their deposits transactions. • Interacting with hundreds of client’s documentations – 300-900 tickets per day to process. • Responsible for training and supervising new contracted members onboarded to our team, working on various internal projects and helping out other teams (SIN correction, delinquencies) in… Show more • Working as a key member for meeting or exceeding our set daily service level agreement hourly basis. • Be accountable for managing client’s account approval and checking their deposits transactions. • Interacting with hundreds of client’s documentations – 300-900 tickets per day to process. • Responsible for training and supervising new contracted members onboarded to our team, working on various internal projects and helping out other teams (SIN correction, delinquencies) in operations. • Being directly responsible for encouraging team, monitoring tasks, facilitating, and improving operational processes. Also working closely with CX team to deliver exceptional service to our clients. • Ensuring that all documentation is in good order -- reviewing the Account # as well as Name matches account & validation of bank and identify documents. • Ensuring all documents are according to our compliance regulatory standards and keeping a close eye for tampering analysis and monitoring any fraudulent transactions. • Create Reports to track validation of banks and identify documents. • Managing client’s account approval and deposit transactions. • Approving and reviewing 300-900 tickets/day to process client’s onboarding documents. Show less

    • United Kingdom
    • Manufacturing
    • 700 & Above Employee
    • Claims Specialist
      • Aug 2021 - Jan 2023

      Toronto, Ontario, Canada · Process and research deductions- Receiving deductions, sorting, and validating them to ensure deduction is valid. Compiling backup and ensuring audit compliance. Clearing deductions. · Working with the KAMS to ensure events are planned meticulously and amounts are sitting in the right buckets to clear deductions · Approving all trade related deductions · Assist in deduction reconciliation’s and analysis; analysis of deduction balances • Require understanding and… Show more · Process and research deductions- Receiving deductions, sorting, and validating them to ensure deduction is valid. Compiling backup and ensuring audit compliance. Clearing deductions. · Working with the KAMS to ensure events are planned meticulously and amounts are sitting in the right buckets to clear deductions · Approving all trade related deductions · Assist in deduction reconciliation’s and analysis; analysis of deduction balances • Require understanding and usage of multiple systems (SAP, Evergreen, customer websites where applicable) - Work closely with the account team and other deduction specialists. Assist account team with deduction clearing where required. - Being the Deductions expert for the specific customer and answering all Deduction Specialists questions/ concerns, managing and leading them through everyday tasks. Escalating issues to the Deductions manager when necessary - Spotting inefficiencies and making recommendations for improvement Show less

    • Canada
    • Banking
    • 700 & Above Employee
    • Processing Clerk
      • May 2021 - Jun 2021

      Toronto, Ontario, Canada - Cash processing for bank corporate clients. - Daily balancing of bank EOD, Production report and operator manual report using MS Excel and bank software. - Worked jointly with team to achieve weekly and monthly targets.

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Member - Student Advisory Group
      • Oct 2020 - Apr 2021

      Toronto, Ontario, Canada - Worked with SIA Principal, Director and Advisory team members to improve student life. - Worked as student representative.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Student
      • Jan 2020 - Apr 2021

      Toronto, Ontario, Canada - Completed Post Graduate Diploma in Internation Business Management by working in a team project for Martino Footwears. - Currently pursuing Post Graduate Diploma in Financial Planning undertaking Advoics CFP course. - Preparing for Canadian Securties.

    • Peer Mentor
      • Sep 2020 - Dec 2020

      Toronto, Ontario, Canada - Managed Internationals students with college services and student life in Canada. - Weekly reported to Seneca Student Life team about the progess and improvement needed.

    • 1 - 100 Employee
    • Junior Financial Analyst
      • Jul 2018 - Nov 2019

      Shivpuri Area, India - Assisted Senior Analyst in preparation and execution of Budget. - Provided financial information to Senior Management and produced reports for Finance Committee - Reconciliation of Bank accounts and passing necessary entries, and ensuring the statements are received and necessary approvals taken before passing an entry within corporate deadline. - Performs analyses of the business goals, objectives and needs of the general business environment. for appropriate FIS segment, division… Show more - Assisted Senior Analyst in preparation and execution of Budget. - Provided financial information to Senior Management and produced reports for Finance Committee - Reconciliation of Bank accounts and passing necessary entries, and ensuring the statements are received and necessary approvals taken before passing an entry within corporate deadline. - Performs analyses of the business goals, objectives and needs of the general business environment. for appropriate FIS segment, division, group or line of business. Show less

    • Member - Registration Committees
      • Feb 2018 - Feb 2018

      Indore, Madhya Pradesh, India Twelfth International Conference on " Entrepreneurship, Innovation and good governance for Global Learning " - To deal with the Management of Team - To verify work go as per protocol.

    • Intern
      • May 2017 - Jun 2017

      Indore, Madhya Pradesh, India Role & Responsibilities: - Business Development Associate. -To build clientele through Freelancer, Fiverr & Upwork. -To interact with the client and get the project for the company.

    • Presented Paper
      • Feb 2017 - Feb 2017

      Indore, Madhya Pradesh, India Eleventh International conference based on "Developing Competencies and Skills for Global Competitive" - Presented Paper on Domenetizaton: Healthy or Unhealthy. -Presented a Research Paper with team on the effect of democratization on the Indian economy.

    • Student Volunteer - Video conferencing Comittee
      • Feb 2016 - Feb 2016

      Indore, Madhya Pradesh, India Tenth International Conference on "Quality Education, Entrepreneurship and Exemplary Business Practice for Social Change" -To Manage the Vedo Conferencing committee. -To safeguard the records and safely submission of records.

    • Council Member
      • Aug 2015 - Nov 2015

      Indore, Madhya Pradesh, India Council Member of Manthan 2015 -To manage the Cultural Committee for the College fest.

    • Guniess World Record Attempt- Volunteer
      • Sep 2015 - Sep 2015

      Longest paper Chain - world record attempt

    • India
    • Non-profit Organizations
    • 700 & Above Employee
    • Participants
      • 2013 - 2015

    • Participant - Camp
      • Jan 2014 - Jan 2014

Education

  • Seneca College
    Post Graduate Certificate, Financial Planning
    2020 - 2021
  • Seneca College
    Post Graduate Certificate, International Business
    2020 - 2020
  • Devi Ahilya Vishwavidyalaya
    PGDCA, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
    2018 - 2019
  • Prestige Institute of Management & Research
    Bachelor of Business Administration, Accounting and Finance
    2015 - 2018

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