Srikanth Reddy .

Sr. Service Operations Analyst at Salesforce
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN

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Credentials

  • PagerDuty Foundational Practitioner
    PagerDuty
    Aug, 2021
    - Nov, 2024
  • Certified Incident Responder
    PagerDuty
    Jul, 2021
    - Nov, 2024
  • Design Thinking Practitioner
    KPMG India
    Nov, 2020
    - Nov, 2024
  • ITIL 4 - Foundation Certificate in IT Service Management
    PeopleCert
    Nov, 2019
    - Nov, 2024
  • Professional Scrum Master I
    Scrum.org
    Nov, 2019
    - Nov, 2024
  • Salesforce Certified Advanced Administrator
    Salesforce.org
    Feb, 2019
    - Nov, 2024
  • ITSM Foundation ISO IEC 20000
    EXIN your ICT competence partner
    Oct, 2018
    - Nov, 2024
  • ITIL - Foundation Certificate in IT Service Management
    PeopleCert
    Sep, 2018
    - Nov, 2024
  • Lean Six Sigma Black Belt
    Exemplar Global, Inc.
    Sep, 2018
    - Nov, 2024
  • Lean Six Sigma Green Belt
    Benchmark Six Sigma
    Apr, 2018
    - Nov, 2024
  • Lean Six Sigma Yellow Belt
    Benchmark Six Sigma
    Apr, 2018
    - Nov, 2024
  • SALESFORCE CERTIFIED ADMINISTRATOR
    Salesforce
    Jul, 2017
    - Nov, 2024
  • Leading SAFe Course (4.6)
    Scaled Agile Framework Certification Training
    Dec, 2019
    - Nov, 2024
  • Certified Scrum Product Owner
    Scrum Alliance
    Sep, 2018
    - Nov, 2024

Experience

  • Salesforce
    • United States
    • Software Development
    • 700 & Above Employee
    • Sr. Service Operations Analyst
      • Jun 2017 - Present

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr.Operational Specialist
      • Apr 2016 - Jun 2017

  • AT&T
    • United States
    • Telecommunications
    • 700 & Above Employee
    • CSM
      • Jan 2015 - Mar 2016

  • C3i Solutions
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • QA / Team Lead/ SME
      • Jun 2011 - Jan 2015

Education

  • JNTUH College of Engineering Hyderabad
    Bachelor of Technology - BTech, Electrical and Electronics Engineering
    2002 - 2006

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