Sylvester Mortera
Veterinary Technician at Mount Pleasant Veterinary Centre- Claim this Profile
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Bio
Experience
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Mount Pleasant Veterinary Centre
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Veterinary Services
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1 - 100 Employee
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Veterinary Technician
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Oct 2013 - Oct 2018
Singapore • Supported clinic operations, including mentoring new veterinary technicians and nurses, coordinating schedules and appointments. • Performed patient assessments and efficient triage techniques according to priority of illness. • Collected blood samples for laboratory analysis. Prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods. • Induced anaesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection… Show more • Supported clinic operations, including mentoring new veterinary technicians and nurses, coordinating schedules and appointments. • Performed patient assessments and efficient triage techniques according to priority of illness. • Collected blood samples for laboratory analysis. Prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods. • Induced anaesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection. Placed endotracheal tube to patients requiring oxygen and inhalant anaesthesia during surgical procedure. • Performed dental cleaning and extraction. • Positioned animals for diagnostic imaging such as x-ray, fluoroscopy, and ultrasound. • Trained in obtaining blood pressure and ECG. • Performed emergency resuscitation. Administered general and emergency management, like application of splints and bandage placements, thoracocentesis and abdominocentesis. • Performed ophthalmological procedures such as tear production testing, topical anaesthetic application, fluorescein staining of the cornea and tonometry. • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures. Show less
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Pet Care Consultant
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Oct 2011 - Sep 2013
Singapore • Provided pet owners with excellent customer service and compassionate care for their pets to cultivate loyalty and satisfaction. • Groomed small animals by utilizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers. • Greeted customers in a pleasant manner. Responded questions from customers regarding feeding, general care and provide pet product information. • Mentored retail staff for product knowledge and brand awareness to up-sold and… Show more • Provided pet owners with excellent customer service and compassionate care for their pets to cultivate loyalty and satisfaction. • Groomed small animals by utilizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers. • Greeted customers in a pleasant manner. Responded questions from customers regarding feeding, general care and provide pet product information. • Mentored retail staff for product knowledge and brand awareness to up-sold and cross-sold products effectively based on their needs and preferences. • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations. • Organized store merchandise racks by size, style and color to promote visually appealing environment. • Priced merchandise, stocked shelves and took inventory of supplies. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Show less
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Veterinary Assistant
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Aug 2009 - Sep 2011
Riyadh, Saudi Arabia • Collected body tissue, feces, blood, urine or other body fluids for examination and analysis. • Treated animals in both routine and emergency situations. Provided emergency first aid to animals as needed. • Conducted ultrasonography and diagnostic imaging. • Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian. • Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading… Show more • Collected body tissue, feces, blood, urine or other body fluids for examination and analysis. • Treated animals in both routine and emergency situations. Provided emergency first aid to animals as needed. • Conducted ultrasonography and diagnostic imaging. • Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian. • Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities. • Sterilized instruments and equipment for necessary procedures. • Bathed, trimmed and provided other grooming services for domestic pets. • Weighed and examined animals and recorded information in files. • Assisted veterinarian with wound treatment, administration of vaccines and operations. • Educated pet owners regarding medical conditions, preventive and treatment options, and general care for their pet. Show less
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Pet Care Consultant
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Apr 2008 - Apr 2009
Singapore • Provided pet owners with excellent customer service and compassionate care for their pets to cultivate loyalty and satisfaction. • Groomed small animals by utilizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers. • Greeted customers in a pleasant manner. Responded questions from customers regarding feeding, general care and provide pet product information. • Mentored retail staff for product knowledge and brand awareness to up-sold and… Show more • Provided pet owners with excellent customer service and compassionate care for their pets to cultivate loyalty and satisfaction. • Groomed small animals by utilizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers. • Greeted customers in a pleasant manner. Responded questions from customers regarding feeding, general care and provide pet product information. • Mentored retail staff for product knowledge and brand awareness to up-sold and cross-sold products effectively based on their needs and preferences. • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations. • Organized store merchandise racks by size, style and color to promote visually appealing environment. • Priced merchandise, stocked shelves and took inventory of supplies. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Show less
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Education
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University of Southern Mindanao
DVM, Veterinary Medicine