Experience

Outbox

• Canada
• Software Development
• 1 - 100 Employee

• User support specialist

  • Aug 2021 - Present



IQware Inc.

• United States
• Hospitality
• 1 - 100 Employee

• Technicien Specialiste des Produits

  • Sep 2018 - Aug 2021



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• DSI

  • Apr 2004 - Aug 2018

  main tasks: • ERP system administration. • Maintain the integrity and continual operation of the IT network. • Ensure the continual functioning of mission critical operations. • Review, and certify all back-up and disaster recovery plans. • Manage the different VPN connections. • Active directory 2008 server supervising. • Manage Cisco ASA 5505, Cisco pix 506. • Manage new projects (IT, telephone, TV, security cameras...) from cabling works until the setup of solutions. • Maintain security and privacy of the information system • Generate audit and journal listing for the payroll and accounting system. • Maintain a user access log, which contains employee details and security levels. Show less



Société Tunisienne de l'Electricité et du Gaz (STEG)

• Tunisia
• Oil and Gas
• 700 & Above Employee

• Correspondant informatique

  • Mar 2003 - Apr 2004



Teleperformance Tunisia

• Gouvernorat de Ben Arous, Tunisia

• Teleconseiller teleperformance

  • Nov 2002 - Mar 2003



FAZE Telecom SIEMENS

• Gouvernorat de Tunis, Tunisia

• Technicien informatique réseaux.

  • Oct 2001 - Nov 2002