Independent Insurance Agent

• Sep 2015 - Present

Serving out of the Smithfield, NC office. I assist individuals and seniors with their Insurance needs. Helping with Life, Medicare Supplements, Medicare Advantage Plans, Long Term Care, Health, Accident, Insurance. I cover multiple counties, Beaufort, Carteret, Craven, Duplin, Greene,Jones, Johnston, Lenior, Onslow, Pamlico, Pitt, Wake, Wayne., multiple other counties. I look forward to helping you with your Insurance needs. Serving out of the Smithfield, NC office. I assist individuals and seniors with their Insurance needs. Helping with Life, Medicare Supplements, Medicare Advantage Plans, Long Term Care, Health, Accident, Insurance. I cover multiple counties, Beaufort, Carteret, Craven, Duplin, Greene,Jones, Johnston, Lenior, Onslow, Pamlico, Pitt, Wake, Wayne., multiple other counties. I look forward to helping you with your Insurance needs.

Chairman Of The Board

• Jan 2013 - 2018

Regional Ombudsman II

• May 2000 - Jan 2014

Protect residents' rights and improve the quality of care in long term care facilities by providing access and advocacy services tat assist residents in their health, safety, and welfare, and rights across a nine (9) county region. Receive and attempt to resolve complaints made by or on behalf of residents in long term care facilities in a nine (9) county region. Provide information to the general public on long term care issues Promote community involvement with residents and long term care providers Provide and/or assist in staff training on Resident Rights Train and provide ongoing technical assistance to county appointed Community Advisory Committee members, totaling thirteen (13) volunteer committees across the region Collect and report data on the number and type of complaints received, and other activities on the North Carolina data tracking system known as ODISNC Implement activities designed for education and prevention of elder abuse, neglect, and exploitation Collaborate and work with long term care providers to resolve problems of common concern Provide information to public agencies and legislators on problems impacting the rights of long term care residents, as well as make recommendations for resolutions of issues identified Show less

Medical Social Worker Assistant

• Jan 1998 - May 2000

Assess home environment of patients adjusting to illness and injury, and any significant social and emotional factors related to the patient's health problems for a four county region Counsel or arrange counseling regarding adjustment and acceptance of illness or disability Provide financial counseling Provide guidance and counseling regarding motivation for increasing patient's independence Assist in obtaining the cooperation of the client and family with the home care regimen Assist in the utilization of community resources to assist patient in resuming life in the community Show less

Community Alternatives Program Case Manager

• Jan 1996 - Jan 2000

Manage a average case load of 40 clients Assess client medical needs Develop, monitor, and evaluate service and/or care plan to enable individuals to stay in their homes and out of long term care facilities as long as possible Conceptualize and continuously update interventions for client(s) as needed Perform Quality Assessment/Quality improvement studies for the Case Management Dept by hospital, state, and federal, and JACHO standards Responsible for referral intake, development, and implementation of a plan of care for each client Responsible for making judgmental decisions: plans, controls,and making an effective work schedule Proficient in word processing, filing, telephone, adding machine, fax machine, copier Show less