Vice President, Sales & Operations

• Jan 2023 - Present

Director of Account Development

• Apr 2019 - Present

- Responsible for Account Management & Customer Service Teams- Drive, manage, and optimize all advertiser partnerships including new business development- Negotiate Commissions & Ad Spend with top Advertisers- Responsible for scheduling, collection of creative assets, and execution of all contracts, including on site and email exposure. - Point on forecasting monthly revenue for Commissions and Ad Spend, and providing weekly updates to leadership - Analyze sales and advertising campaign data to identify growth opportunities

Senior Account Manager

• Jul 2016 - Present

- Lead for Purch Group's multi-million dollar e-commerce properties - Active Junky & ShopSavvy.-Drive, manage, and optimize all affiliate marketing partnerships including new business development. -Negotiate commission rates and ad spend with key partners for ongoing brand promotion as well as supporting major client initiatives. -Responsible for the scheduling, collection of creative assets, and execution of all advertising contracts, including on site exposure & email.

Director of Customer Success

• Aug 2015 - Jun 2016

- Built team of Account Managers and CSR’s from the ground up. - Was point on scoping Salesforce customization and Desk.com integration. - Maintained 100% retention rate while transitioning customers through two major version changes to the software. - Created and implemented processes for all tracking, staging, testing, provisioning and packaging of devices (iPads, iPhones, etc.) that were deployed to customers (including Mobile Device Management software) - Managed 15 vendor relationships, including Apple and AT&T, and created post-sale implementation process to integrate all of them ensuring a seamless customer experience. - Created a custom billing tracker in lieu of sophisticated platform so that I could track and account for all customer billing and report to VP and CEO.

Sr. Manager, Strategic Partnerships & Business Development

• Jan 2015 - Sep 2015

- Managed team of Account Executives responsible for over $30M of company revenue. - Developed and facilitated training program for all new Account Executives joining the team.- Worked closely with the head of sales to coordinate channel sales programs and ensure a successful launch.- Delegated new partnerships to Account Executives based on opportunity, current relationship of the account, and the AE’s current portfolio of accounts.- Personally responsible for $7M (grown from $4M) in revenue including six of the company’s top twenty revenue driving accounts. - Conduct opportunity analysis on existing corporate and national accounts in order to prepare and present recommendations to clients.- Regularly communicate with clients to provide training on new features, assist with specific questions, and get ahead of potential road blocks. - Closely collaborated with sales, finance, marketing, legal, design, etc. to ensure client needs were met.

Account Executive, National Accounts & Business Development

• Aug 2014 - Jan 2015

- Develop and manage key relationships with some of the largest players in the home improvement space. - Gathering and thoroughly analyzing relevant data to develop actionable account management and development plans. - Renewing and negotiating contracts. - Coordinate with internal departments to ensure all client needs are being met. - Lead webinars, conference calls, and face to face visits with clients.- Responsible for over $8M in company revenue

Senior Account Executive

• May 2014 - Aug 2014

- Support and managed the Department, Office & School, Clothing, Pets, Kids, Communications, Jewelry, Gift and Food verticals which included ten of the company's top twenty revenue driving accounts.

Account Executive

• May 2012 - Apr 2014

- Support and manage the Home & Garden, Office & School, Clothing, Pets, Kids, and Communications verticals which includes five of the company's top twenty revenue driving merchants. - Responsible for campaign optimization and cross selling of advertising space, increasing commissions, and managing Social Media. - Analyze sales and advertising campaign data to help identify growth opportunities and determine which programs will offer maximum return for both the advertiser and ShopAtHome.

Inside Sales Representative

• May 2011 - May 2012

-Upsold and renewed existing contracts with companies. -Responsible for sales in Quebec and Eastern Canada (many of my clients spoke very little English) -Territory consisted of contracts up to $200,000 in value -Upsold and renewed existing contracts with companies. -Responsible for sales in Quebec and Eastern Canada (many of my clients spoke very little English) -Territory consisted of contracts up to $200,000 in value

Department Manager

• Oct 2010 - Apr 2011

-Provided exceptional customer service to all customers. -Worked with my team on training as well as sales initiatives. -Merchandised inventory daily. -Worked closely with buyers on product flow through the department to ensure that we had the most in demand products for our customers. -Provided exceptional customer service to all customers. -Worked with my team on training as well as sales initiatives. -Merchandised inventory daily. -Worked closely with buyers on product flow through the department to ensure that we had the most in demand products for our customers.