Experience

TMT - ELKOM
• Retail
• 1 - 100 Employee
• Regional Business Development Manager

  • Feb 2020 - Present


Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Quality Assurance Lead

  • Oct 2020 - Dec 2020

  -Ability to manage people. -Self- discipline, involving ability to take an ownership of a case and carry it till resolution and able to manage own workload and time. -Decision making skills. -Advanced troubleshooting skills to find a solutions also in difficult cases/ situations. -Methodical and able to follow defined processes. -Effective time management with the ability to organize and prioritize to deliver key objectives. - Proactive and constructive nature to solve incidents or propose suggestions how to improve them. - Task and Target oriented, with capabilities of meeting deadlines. - Stress tolerance - Customer service oriented and positive person. - Ability to express themselves logically and in a concise manner. - Diligent, meticulous and analytical with good attention to detail. - Co - operational skills towards other colleagues. - Communication and interpersonal skills to interact with a range of people on different levels by using the appropriate language and ability to clearly deliver instructions on to the team. - Ability to lead discussions and drive them to the right direction. - Desire to develop and improve own knowledge. Show less



Microsoft 365 Partner

• United States
• Software Development
• 100 - 200 Employee

• Academic Territory Channel Manager (Microsoft)

  • Nov 2019 - Oct 2020

  -Drove SMC SMB EDU Revenue through Microsoft Education channels in order to improve partner relations and provision of inquires and support and increase frequency of partner sales of Microsoft technology -Managed portfolio 20-25 education resellers/partners -Driven customer net new and renewal - via partners -Dealt with development of existing top resellers -Expanded the reseller network through competitive recruitment -Developed new channels for new products -Coordinated marketing programs through distribution -Managed lead distribution pipeline -Drove channel readiness through calls, webinar, events and 1:1 engagement -Drove channel communication through tools like Yammer -Implemented Reach and Yield metrics with each partner -Dealt with reporting to management team and Microsoft Enterprise Channel Manager -Dealt with reporting on major activities for top partners Show less



ServiceSource

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Sales Engagement Coordinator

  • Nov 2018 - Nov 2019

  -Managed the Mid-Europe region, specifically the German market -Built a strong, profitable and enduring relationship with clients via open and interactive communication -Dealt with multi -task work under tied deadlines - Liaised with services and technical key account managers to generate new business - Identified up -selling and cross- selling opportunities - Prepared product and service reports by collecting and analyzing customer information - Managed administrative work and invoices in internal SAP and CRM system - Prepared reports and presentations based on performance and potential future opportunities - Built sales pipeline by tracking potential deals and their progress through different stages in the purchases process - Dealt with forecasting revenue on weekly, monthly, quarterly and annual basis - Collaborated with several German account managers within TetraPak with the aim to achieve Mid- Europe annual goals and delivered additional sales growth Show less



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Agent

  • Oct 2017 - Nov 2018

  At german market working with german customers of UPS project At german market working with german customers of UPS project


Casino Pier and Breakwater Beach
• United States
• Entertainment Providers
• 1 - 100 Employee
• Operator

  • Jun 2014 - Sep 2014