Lash Extension Specialist

• Aug 2022 - Present

Dispatcher

• May 2022 - Aug 2022

Dispatcher

• Sep 2021 - May 2022

● Directed dispatching, routing and tracking of 25 fleet vehicles. ● Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards. ● Evaluated and adjusted over 25 routes based on daily needs, available workers, traffic hazards and weather conditions. ● Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands. ● Facilitated communications between customers and field personnel to answer questions or resolve concerns. ● Coordinated repairs to vehicles to maintain fleet operations. ● Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details. ● Ability to multi-task and work under tight deadline in order to be able to meet customers' requirements and exceed their expectations ● Answer a high volume of phone calls, text messages and emails from clients and employees in regards to staffing at job sites, safety issues, and complaints that may arise ● Use radio, phone or computer to send field units to appropriate locations ● Monitor the route and status of field units to coordinate and prioritize their schedule ● Create a daily schedule for employees to follow ● Complete weekly performance & HSSE reports ● Complete daily performance, bus utilization and daily hour reports Show less

Home Support Worker

• Nov 2019 - Jun 2021

● Assisted disabled clients to support independence and well-being. ● Developed rapport to create safe and trusting environment for care. ● Monitored progress and documented patient health status changes to keep care team updated. ● Administered medication as directed by physician. ● Traveled to clients' homes to complete healthcare services and promote continuity of care. ● Provided mobility assistance such as walking and regular exercising. ● Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness. ● Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness. ● Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor. ● Cooked meals and assisted patients with eating tasks to support healthy nutrition. ● Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming. ● Assisted clients with daily living needs to maintain self-esteem and general wellness. ● Assisted with daily living activities, running errands and household chores. ● Laundered items, changed sheets and made bed to keep patients' bedroom clean. ● Provided compassionate and patient-focused care to cultivate well-being. ● Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship. ● Entrusted to handle confidential and sensitive situations in professional matter. ● Replaced bandages, dressings and binders to care for wounds and encourage healing. Show less

Home Support Worker

• Aug 2019 - Oct 2019

● Cooked meals and assisted patients with eating tasks to support healthy nutrition. ● Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming. ● Assisted clients with daily living needs to maintain self-esteem and general wellness. ● Assisted with daily living activities, running errands and household chores. ● Laundered items, changed sheets and made bed to keep patients' bedroom clean. ● Provided compassionate and patient-focused care to cultivate well-being. ● Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship. ● Entrusted to handle confidential and sensitive situations in professional matter. ● Followed nutritional plans to prepare optimal meals. ● Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life. Show less

Personal Support Worker

• May 2019 - Aug 2019

● Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels. ● Maintained clean personal areas and prepared healthy meals to support client nutritional needs. ● Documented vitals, behaviors, and medications in client medical records. ● Consulted with supervisors to assess cases and plan strategies for enhancing care. ● Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed. ● Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping. ● Assisted with dressing guidance, grooming, meal preparation and medication reminders. ● Built strong relationships with clients to deliver emotional support and companionship. ● Recognized and reported abnormalities or changes in patients' health status to case manager. ● Provided transportation to doctor's appointments, grocery stores, salons, and barbershops. ● Changed dressings, bandages and binders to maintain proper healing and sanitary measures. ● Maintained frequent supervision of residents unable to call for assistance. Show less

Cashier

• Aug 2018 - Mar 2019

● Operated cash register for cash, check and credit card transactions with excellent accuracy levels. ● Worked flexible schedule and extra shifts to meet business needs. ● Helped customers complete purchases, locate items and join reward programs. ● Restocked and organized merchandise in front lanes. ● Answered questions about store policies and addressed customer concerns. ● Worked closely with shift manager to solve problems and handle customer concerns. ● Maintained secure cash drawers, promptly resolving discrepancies in daily totals. ● Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance. ● Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. ● Maintained cash drawer of $500 or more per shift. ● Mentored new team members on POS system operation, customer service strategies and sales goals. ● Maintained current knowledge of store promotions and highlighted sales to customers. ● Resolved customer complaints and maintained clean and tidy checkout area. Show less