Experience

PracticeMatch

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Web Quality Assurance Engineer | Automated Testing Engineer

  • Jun 2015 - Present

  Collaborated with Development Team, ensuring bugs were reproducible, documented, and had the appropriate priority assigned to them in order to maximize their productivity. Acted as the sole Quality Assurance liaison between customer-facing positions and a 12-person Development Team. Tested a wide-ranging line of separate business products, including multiple client-facing websites, iOS apps, and Android apps. Regressions tested acquisition(s) software, along with new business products which were developed in-house. Wrote automated tests using Microsoft Playwright and node.js Utilized Atlassian tools, including Jira, for resolution tracking. Utilized Selenium to create automated test suites which ran nightly, testing core website functionality. Utilized Redmine. **Voted by my peers to receive “Employee of the Quarter” nomination (2017 Q3) **Voted by my peers to receive “Employee of the Quarter” nomination (2018 Q3) **Voted by my peers to receive “Employee of the Quarter” nomination (2021 Q4) **Voted by my peers to receive “Employee of the Quarter” nomination (2019 Q4) **Participated in multiple team-building exercises and competitions, contributing and leading our teams success Show less



Karmak

• United States
• Software Development
• 100 - 200 Employee

• • Aug 2014 - May 2015

  **Managed 2nd-most total deployments in time period, including (at time of writing), largest-ever Fusion deployment.Collaborated with C-level management, forming partnerships throughout multi-month business system deployments. Formed/adapted project plans based on individual client needs, emphasizing communication and follow-ups to ensure 6-figure projects stayed on track.

• • Feb 2014 - Aug 2014

  **Voted by my peers to receive "Employee of the Quarter"​ nomination (2014 Q2)**Oversaw a 700% growth in installation efficiency as compared to prior year without adding headcount.Led a team of 14 on-site and non-traveling Installation Specialists. Was responsible for installation migration scheduling, which included timely ordering of hardware, and accommodation for team member's evolving needs. Assisted team members in tier 2/3-level support situations from a hardware, software, and networking perspective.Instituted numerous department and cross-departmental processes to ensure efficiency and quality of deployments.Worked with vendor partners to improve communication of networking needs/deadlines. Show less

• • Jan 2012 - Feb 2014

  **Voted by my peers to receive back-to-back "Employee of the Quarter"​ nominations (2013 Q2 & 2013 Q3)**Received 2013 "Road Warrior" award for most installs/days on the road. Was responsible for 54% of total install dollars among team of 4 Installation Specialists in 2013.Built relationships with new and existing client IT personnel, coordinating the installation of supporting hardware for new business management software deployments. Focused on organization and preparation in order to meet client needs, emphasizing open communication and information gathering upfront. Configured Windows/SQL servers, print servers, and client machines for multi-branch and single-location deployments. Also configured ancillary hardware including printers, barcode/cycle counting equipment, mobile devices, and networking equipment.Created/updated internal configuration documentation for new/existing hardware and software. Show less