Experience

Workit Health

• United States
• Mental Health Care
• 100 - 200 Employee

• Member Support Specialist

  • Sep 2021 - Present

  -Revitalized and meticulously managed daily schedules for a team of over 40 providers -Proficiently conducted technical troubleshooting, guaranteeing seamless appointment attendance and consistently enhancing customer satisfaction -Delivered drug testing with a blend of approachable demeanor and professional conduct -Collaboratively optimized employee onboarding efficiency through effective teamwork with colleagues -Revitalized and meticulously managed daily schedules for a team of over 40 providers -Proficiently conducted technical troubleshooting, guaranteeing seamless appointment attendance and consistently enhancing customer satisfaction -Delivered drug testing with a blend of approachable demeanor and professional conduct -Collaboratively optimized employee onboarding efficiency through effective teamwork with colleagues



Clarkson Eyecare

• United States
• Medical Practices
• 200 - 300 Employee

• Patient Care Coordinator / Contact Lens Specialist

  • Apr 2019 - Jul 2021

  -Execute essential administrative duties to facilitate a seamless check-in/out process for patients. -Ensures excellence in service by establishing and upholding organizational standards -Meticulously maintains patient care database, exhibiting keen attention to detail while promptly updating new information -Validated insurance coverage and procured necessary authorizations from both vision and medical insurance providers -Facilitated the scheduling of appointments between patients, medical providers, and pharmaceutical representatives the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients Show less



Party City

• United States
• Retail
• 700 & Above Employee

• Operations Manager

  • Jul 2018 - May 2019

   Preformed daily operational tasks such as reconciling cash, reviewing daily reports, responding to emails and phone calls, and receiving p.os.  Key trainer for new associates, assisted in manager training, and coached associates to further develop skills for their career growth  Insured customers left happily with everything they would need for their parties  Reviewed applicants, scheduled interviews, and assisted in onboarding including new hire paperwork  Preformed daily operational tasks such as reconciling cash, reviewing daily reports, responding to emails and phone calls, and receiving p.os.  Key trainer for new associates, assisted in manager training, and coached associates to further develop skills for their career growth  Insured customers left happily with everything they would need for their parties  Reviewed applicants, scheduled interviews, and assisted in onboarding including new hire paperwork



Five Below

• United States
• Retail
• 700 & Above Employee

• Merchandise Manager

  • Dec 2015 - Jul 2018

  -Aided customers in product location and provided recommendations for trending and new items -Devised a weekly schedule that effectively balanced time off while upholding consistent, high-quality customer service -Prioritized and assigned tasks to store associates in alignment with store requirements -Enhanced sales through strategic merchandise arrangement and regular presentation updates -Aided customers in product location and provided recommendations for trending and new items -Devised a weekly schedule that effectively balanced time off while upholding consistent, high-quality customer service -Prioritized and assigned tasks to store associates in alignment with store requirements -Enhanced sales through strategic merchandise arrangement and regular presentation updates



Party City

• United States
• Retail
• 700 & Above Employee

• Team Leader / Supervisor

  • Jun 2011 - Nov 2016

   Perfected given sections of the store to assure they had a “wow” factor  Key trainer for new associates and assisted in manager training  Interviewed, hired, and held orientations for new employees  Managed daily operations  Perfected given sections of the store to assure they had a “wow” factor  Key trainer for new associates and assisted in manager training  Interviewed, hired, and held orientations for new employees  Managed daily operations



Christmas Tree Shops

• Early Morning Stocker

  • May 2013 - Aug 2013

   Unloaded the truck and organized new freight according to type  Worked out freight while using store merchandising methods  Assisted stocking team with store revisions  Unloaded the truck and organized new freight according to type  Worked out freight while using store merchandising methods  Assisted stocking team with store revisions