Automation Engineer

• Aug 2023 - Present

Cloud Advisor II

• Mar 2022 - Aug 2023

Monitor and manage simple to complex Microsoft cloud and on-premise infrastructure solutions.Administer Microsoft Azure to meet our customers’ technical, security, and business needs for apps/workloads.Provide management for the product offerings around Microsoft E3/E5 Suite, Active Directory, Exchange.Work with other Enabling engineers and partners to grow the business and prepare for future customer needs.Build ARM templates and Logic Apps for Infrastructure-as-a-code architecture deployments. Show less

Network Administrator

• Mar 2016 - Mar 2022

Configure, deploy, maintain Physical/Virtual/Cloud Server infrastructure. Configure, deploy, maintain, client workstation and network infrastructure. Troubleshoot client workstation, network, server and application issues. Onboard new customers. Lead or aid in project deployments. Maintain and create client infrastructure documentation. Broker 3rd party vendor support with client environment. Advise clients on necessary infrastructure improvements. Configure, deploy, maintain Physical/Virtual/Cloud Server infrastructure. Configure, deploy, maintain, client workstation and network infrastructure. Troubleshoot client workstation, network, server and application issues. Onboard new customers. Lead or aid in project deployments. Maintain and create client infrastructure documentation. Broker 3rd party vendor support with client environment. Advise clients on necessary infrastructure improvements.

Tier 3 Field Service Engineer

• Jul 2014 - Feb 2016

Design, implement, maintain, troubleshoot, administer small/mid size business server and network topology. Deploy, troubleshoot, and replace windows workstations and printers. Design, deploy and maintain virtual environments with Hyper-V and VMWare. Design, implement, maintain, troubleshoot, administer small/mid size business server and network topology. Deploy, troubleshoot, and replace windows workstations and printers. Design, deploy and maintain virtual environments with Hyper-V and VMWare.

Senior Line Technician

• Feb 2013 - Jul 2014

Prepare, Image and customize computers and networking devices for clients and events. Receive and inventory returning systems. Resolve any issues with laptop/desktops received from customers. Maintain steady flow of available incoming and outgoing systems. Teach new line technicians line test procedures. Prepare, Image and customize computers and networking devices for clients and events. Receive and inventory returning systems. Resolve any issues with laptop/desktops received from customers. Maintain steady flow of available incoming and outgoing systems. Teach new line technicians line test procedures.

Test and Development Engineer

• Oct 2007 - Mar 2012

Test and certify Bally ACSC, Boyd Gaming Customized Bally ACSC updates, IGT IGS, and IGT Advantage Server and Associated software.) Setup, configure, and maintain Slot Machines, Slot Machine Interface Boards and Slot Accounting Systems for Bally, IGT, Konami, Aristocrat manufacturers. Install, configure, and maintain new ACSC environments on AS/400. Ensure AS/400 iSeries server health and operation as QSYS Admin. Provide AS/400 support for engineers testing slot machines on Ballys ACSC Slot Accounting System. Develop, configure, and maintain "Ease of Access" functionality for non-AS/400 familiar Engineers using Ballys ACSC Slot Accounting System. Test Bally, IGT, and Boyd Customized Slot Accounting Systems and associated software and hardware for regulatory compliance. Develop and maintain advanced MS Excel and Word documents for test scripts and testing procedures. Show less

PC Field Technician

• Sep 2006 - Oct 2007

I.T. Systems Analyst (Install, Configure, Deploy, Maintain, and trouble shoot Windows clients and servers, AS/400 clients, IBM and HP printers, and assist end users with hardware and software queries. I.T. Systems Analyst (Install, Configure, Deploy, Maintain, and trouble shoot Windows clients and servers, AS/400 clients, IBM and HP printers, and assist end users with hardware and software queries.

I.T. Specialist

• Aug 2005 - Sep 2006

I.T. Specialist (Install, Deploy, Maintain, and troubleshoot Windows Clients. I.T. Specialist (Install, Deploy, Maintain, and troubleshoot Windows Clients.

Low Voltage Electrician

• Feb 2005 - Aug 2005

Builder (Install and Pre-wire low voltage systems Builder (Install and Pre-wire low voltage systems

Onsite Technician

• Oct 2002 - Feb 2005

Troubleshooting and repairing Windows 2000 Professional clients.) Troubleshooting and repairing Windows 2000 Professional clients.)

Network Administrator Apprentice

• Oct 2003 - Dec 2003