Experience

5e Creative Labs

• Costa Rica
• Software Development
• 1 - 100 Employee

• Intern

  • Jan 2023 - Feb 2023

  San José, Costa Rica I specialize in crafting compelling written and visual content for marketing campaigns, as well as generating innovative ideas to enhance their effectiveness. Additionally, I possess expertise in developing engaging email communications and managing customer databases to ensure maximum reach and impact. With a keen eye for detail and a thorough approach to research, I am able to curate high-quality content for blog creation that resonates with the target audience and delivers on business goals.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Representative

  • Aug 2022 - Nov 2022

  Costa Rica As a former customer representative at Amazon, I was responsible for assisting customers with any issues related to their orders or items. My primary task was to provide exceptional customer service and ensure that customers' concerns were resolved in a timely and satisfactory manner.



UCR Sede del Pacífico

• Free courses UCR Pacific Campus Program Assistant

  • Mar 2021 - Nov 2021

  Puntarenas, Costa Rica In 2021, I managed and tracked social media metrics related to the promotion of online courses. This involved monitoring and analyzing key performance indicators such as engagement rates, click-through rates, conversion rates, and overall reach. Through my analytical approach and proficiency in social media tracking tools, I was able to gain valuable insights into the effectiveness of various promotional tactics and make data-driven recommendations to optimize future campaigns.



UCR Sede del Pacifico/Dorms

• Coordinator

  • Mar 2020 - Nov 2020

  Puntarenas, Costa Rica As the organizer for student activities in the dormitory building, I took a proactive approach to ensure compliance with rules and regulations relating to cleanliness, behavior, and overall well-being. By fostering a positive and inclusive environment, I organized a range of engaging activities and initiatives that promoted responsibility, respect, and community involvement. Through effective communication and collaboration with residents, I was able to create a cohesive living experience that… Show more As the organizer for student activities in the dormitory building, I took a proactive approach to ensure compliance with rules and regulations relating to cleanliness, behavior, and overall well-being. By fostering a positive and inclusive environment, I organized a range of engaging activities and initiatives that promoted responsibility, respect, and community involvement. Through effective communication and collaboration with residents, I was able to create a cohesive living experience that fostered a sense of unity and pride in the dormitory. Show less