SKAKERA THOMAS

Customer Service Agent at SmartContact
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Contact Information
Location
Daytona Beach, Florida, United States, US
Languages
  • English Native or bilingual proficiency

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Experience

    • Advertising Services
    • 1 - 100 Employee
    • Customer Service Agent
      • Oct 2021 - Present

      Assisting working families, elderly, and person with disabilities in filing their federal income tax with Campaigns for working families Assisting working families, elderly, and person with disabilities in filing their federal income tax with Campaigns for working families

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Payroll Specialist
      • Dec 2018 - Jul 2019

      Assisted employers with setting up and preparing their payrolls with Intuit, Assist cardmembers and families with their travel plans whether it being for business or leisure with Expedia/Chase Group Assisted employers with setting up and preparing their payrolls with Intuit, Assist cardmembers and families with their travel plans whether it being for business or leisure with Expedia/Chase Group

    • United States
    • Media Production
    • Externship
      • Feb 2017 - Mar 2017

      Answered phones check in check out patience call in prescription bill insurance verify insurance or other office requirements Answered phones check in check out patience call in prescription bill insurance verify insurance or other office requirements

    • 1 - 100 Employee
    • Crew Member
      • Sep 2015 - Jan 2016

      I was responsible for cooking and preparing customers males in a timely manner and a monetary value exchange of stocking prepping assistant coworkers I was responsible for cooking and preparing customers males in a timely manner and a monetary value exchange of stocking prepping assistant coworkers

    • France
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • May 2013 - Jun 2015

      Took call orders from customers Assist with unfound items via website, catalog, or in the store Compute prices of items or group of items Keep records of outgoing orders Took call orders from customers Assist with unfound items via website, catalog, or in the store Compute prices of items or group of items Keep records of outgoing orders

    • United States
    • Non-profit Organization Management
    • 700 & Above Employee
    • Tax Preparer
      • Dec 2012 - Apr 2015

      Prepared taxes for elderly, disabled, and working class families in the Volusia/Flagler counties Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax forms instructions and tax tables Prepared taxes for elderly, disabled, and working class families in the Volusia/Flagler counties Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax forms instructions and tax tables

    • Saudi Arabia
    • Restaurants
    • 200 - 300 Employee
    • Server
      • Jun 2010 - Mar 2011

Education

  • Florida Technical College
    Medical Billing and Coding Degree, Medical
    2016 - 2017
  • Atlanta Job Corps
    Certification, Nursing Assistant/Aide and Patient Care Assistant/Aide
    1998 - 1999
  • Florida Technical College
    Bachelor of Science - BS, Health Services/Allied Health/Health Sciences, General
    2021 -

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