SKAKERA THOMAS
Customer Service Agent at SmartContact- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
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Experience
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SmartContact
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Advertising Services
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1 - 100 Employee
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Customer Service Agent
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Oct 2021 - Present
Assisting working families, elderly, and person with disabilities in filing their federal income tax with Campaigns for working families Assisting working families, elderly, and person with disabilities in filing their federal income tax with Campaigns for working families
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SYKES
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Payroll Specialist
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Dec 2018 - Jul 2019
Assisted employers with setting up and preparing their payrolls with Intuit, Assist cardmembers and families with their travel plans whether it being for business or leisure with Expedia/Chase Group Assisted employers with setting up and preparing their payrolls with Intuit, Assist cardmembers and families with their travel plans whether it being for business or leisure with Expedia/Chase Group
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Urgent Care Family Practice
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United States
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Media Production
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Externship
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Feb 2017 - Mar 2017
Answered phones check in check out patience call in prescription bill insurance verify insurance or other office requirements Answered phones check in check out patience call in prescription bill insurance verify insurance or other office requirements
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McDonald's
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1 - 100 Employee
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Crew Member
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Sep 2015 - Jan 2016
I was responsible for cooking and preparing customers males in a timely manner and a monetary value exchange of stocking prepping assistant coworkers I was responsible for cooking and preparing customers males in a timely manner and a monetary value exchange of stocking prepping assistant coworkers
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JP Cycles
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France
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Retail
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1 - 100 Employee
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Customer Service Representative
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May 2013 - Jun 2015
Took call orders from customers Assist with unfound items via website, catalog, or in the store Compute prices of items or group of items Keep records of outgoing orders Took call orders from customers Assist with unfound items via website, catalog, or in the store Compute prices of items or group of items Keep records of outgoing orders
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United Way
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United States
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Non-profit Organization Management
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700 & Above Employee
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Tax Preparer
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Dec 2012 - Apr 2015
Prepared taxes for elderly, disabled, and working class families in the Volusia/Flagler counties Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax forms instructions and tax tables Prepared taxes for elderly, disabled, and working class families in the Volusia/Flagler counties Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax forms instructions and tax tables
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Waffle House
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Saudi Arabia
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Restaurants
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200 - 300 Employee
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Server
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Jun 2010 - Mar 2011
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Education
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Florida Technical College
Medical Billing and Coding Degree, Medical -
Atlanta Job Corps
Certification, Nursing Assistant/Aide and Patient Care Assistant/Aide -
Florida Technical College
Bachelor of Science - BS, Health Services/Allied Health/Health Sciences, General