Experience

Vilnius University Business School

• Lithuania
• Higher Education
• 1 - 100 Employee

• Lecturer

  • Jan 2022 - Present



Moody's Corporation

• United States
• Financial Services
• 700 & Above Employee

• Vice President, Data strategy and People Analytics

  • Jan 2021 - Dec 2022



Danske Bank

• Denmark
• Financial Services
• 700 & Above Employee

• Head of HR Helpdesk, Reporting and Recruitment support

  • Feb 2020 - Jan 2021

• Head Of Data Infrastructure & Insights

  • Mar 2019 - Feb 2020

• Chief Business Intelligence specialist, Data Infrastructure&Insights

  • Feb 2018 - Feb 2019



Nasdaq

• United States
• Financial Services
• 700 & Above Employee

• Customer Services Delivery Manager

  • Apr 2017 - Jan 2018

  Managing a team of specialists responsible for clients financial business communication preparation and publishing Customer experience management Resource planning and scheduling Service quality management Change management, migration projects Managing a team of specialists responsible for clients financial business communication preparation and publishing Customer experience management Resource planning and scheduling Service quality management Change management, migration projects



SEB

• Sweden
• Banking
• 700 & Above Employee

• IT Systems Manager (HR IT)

  • Jan 2014 - Dec 2016

  - Activity planning and realization for a development/maintenance team.- Reporting goal accomplishment, budget and compliance with strategies. - Operational point of entry for external suppliers.- Single point of contact towards business that delivery supports.- Working according to Agile methods and acting as Product Owner.- Providing requirements for ongoing projects.

• Service Desk Team Manager

  • Sep 2012 - Jan 2014

  - Cordination of department’s daily workflow, management of agreed Servile Levels and continuous customer experience improvement.- Employee recruitment, motivation, training and development. - New processes and tools establishment, tasks allocation.



Transcom WorlWide

• Business Support Team Member (Reporting)

  • Nov 2010 - Sep 2012



Transcom WorldWide

• Senior Customer Service Representative

  • Oct 2008 - Nov 2010