Experience

Planned Parenthood of Illinois

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Director of Patient Access

  • Nov 2022 - Present

  Designing a unified system of patient supports, with a particular lens towards creating a system that can support patients with complex needs.



WithinReach

• United States
• Public Health
• 1 - 100 Employee

• Senior Manager of Coordinated Access

  • Apr 2021 - Nov 2022

  Seattle, Washington • Lead efforts to define department strategies and goals and ensure effective implementation of aligned programmatic work. • Facilitate cross departmental collaboration to build internal infrastructure and connect systems level initiatives to team’s wrap around service delivery model. • Manage budget of more than $8 million and execute deliverables of 23 federal, state, and sponsorship contracts. • Establish new financial processes, resulting in more efficient determination of… Show more • Lead efforts to define department strategies and goals and ensure effective implementation of aligned programmatic work. • Facilitate cross departmental collaboration to build internal infrastructure and connect systems level initiatives to team’s wrap around service delivery model. • Manage budget of more than $8 million and execute deliverables of 23 federal, state, and sponsorship contracts. • Establish new financial processes, resulting in more efficient determination of staffing allocations and more accurate budgeting. • Lead a team of more than 40 individuals, 75% of the organization’s staff, and provide consistent and proactive coaching, feedback and guidance to 5 direct reports. • Consult with Project Managers on selection of new database systems integral to the department’s service delivery model to ensure maintenance of quality and execution of contract deliverables. • Cultivated new partnerships with the Department of Youth, Families, and Children and maintained long-standing relationships with organizational partners, such as the Department of Health, Department of Social and Health Services, and local hospital systems. Show less



Special Olympics Washington

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Health Initiatives

  • Jun 2017 - Oct 2019

  Seattle, WA • Implemented 4 programs for Special Olympics Washington’s (SOWA) Healthy Communities initiative, reaching 400 athletes across Washington. • Evaluated program impact data and identified unmet needs limiting SOWA’s ability to reach overall initiative goals. Created TeamBuildr program pilot to fill identified need. Program was first-ever to use technology to allow athletes to participate in wellness programming independently. • Created monthly and bi-annual reports for Special Olympics… Show more • Implemented 4 programs for Special Olympics Washington’s (SOWA) Healthy Communities initiative, reaching 400 athletes across Washington. • Evaluated program impact data and identified unmet needs limiting SOWA’s ability to reach overall initiative goals. Created TeamBuildr program pilot to fill identified need. Program was first-ever to use technology to allow athletes to participate in wellness programming independently. • Created monthly and bi-annual reports for Special Olympics International on 4 Healthy Communities programs, including both quantitative and qualitative data. • Cultivated partnerships with organizations in order to address systemic health disparities experienced by individuals with disabilities. • Managed Healthy Athletes program. Increased number of screenings from 1 to 6 within one year of hire, and further expanded screenings to 8 in second year. Expanded the reach of Healthy Athletes program from 200 athletes at hire to 1,165 at end of second year. • Served as the public health expert advising Healthy Athletes at the 2018 Special Olympics USA Games. Ensured an effective screening by obtaining appropriate equipment and maximizing participant flow. • Recruited 27 medical providers to join SOWA’s Clinical Director team to provide oversight for the Healthy Athletes program and improved retention rate by 300%. Established team standards, created processes for and delivered onboarding to the entire team. • Created Healthy Athletes Manager role to continue program expansion in Washington. Managed hiring process, wrote job description and conducted interviews. Onboarded new Manager and trained on initiatives and public health strategies. • Managed 12 grants valuing over $200,000 in 2 year tenure. Created budgets in alignment with implementation requirements of grants. • Developed organizational policies and procedures, such as Healthy Food and Beverage Guidelines, in collaboration with the Washington State Department of Health. Show less



UC Davis MIND Institute

• SPARK Project Coordinator

  • Oct 2016 - May 2017

  Sacramento, CA • Managed research project and led project reviews. • Ensured that UC Davis followed clinical site study protocol set by funder. • Communicated best practices and protocols to entire site team. • Led recruitment for SPARK project from its origination. Grew participants from 0 to 3,000 in 7 months. • Developed new marketing ideas including planning recruitment events and finding different physical locations and existing newsletters to promote. • Presented the SPARK project at… Show more • Managed research project and led project reviews. • Ensured that UC Davis followed clinical site study protocol set by funder. • Communicated best practices and protocols to entire site team. • Led recruitment for SPARK project from its origination. Grew participants from 0 to 3,000 in 7 months. • Developed new marketing ideas including planning recruitment events and finding different physical locations and existing newsletters to promote. • Presented the SPARK project at conferences, community events and to professional groups; represented SPARK project at fairs and events. • Onboarded participant parents on complex registration process, educated parents on the importance of genetic research and addressed concerns, and trained them on how to properly obtain a genetic sample Show less



LifeBridge Partnership

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Recreational Supervisor

  • Jun 2013 - Jun 2016

  St. Louis, MO • Oversaw team of 2-4 staff counselors, 1-5 Physical and Occupational Therapy student volunteers, and non-technical volunteers. • Wrote life skills curriculum including lessons on social interactions and life skills such as money management, in collaboration with a team of four. • Managed budget of program activities. • Documented progress of each participant’s goals to meet the program’s funding criteria. • Communicated program implementation strategy to coworkers and volunteers… Show more • Oversaw team of 2-4 staff counselors, 1-5 Physical and Occupational Therapy student volunteers, and non-technical volunteers. • Wrote life skills curriculum including lessons on social interactions and life skills such as money management, in collaboration with a team of four. • Managed budget of program activities. • Documented progress of each participant’s goals to meet the program’s funding criteria. • Communicated program implementation strategy to coworkers and volunteers to create an accessible environment in the community.

• Young Professional Board Member

  • Feb 2015 - May 2016

  St. Louis, MO • Advocated for the mission of LifeBridge Partnership and the clients it serves • Planned and executed fundraising events to benefit LifeBridge Partnership



Teen Connection to Social Competency

• Caregiver Connection Coordinator

  • Sep 2015 - May 2016

  St. Louis, MO • Identified need to conduct a study on caregivers’ health, realizing that caregivers of children with ASD were had higher mental health risks. • Conducted a community assessment, including a focus group of caregivers and literature review, to understand the needs of the program’s target population. • Designed caregiver program pilot, the first program within the organization to improve the health of caregivers of children with ASD. • Created pilot program strategic plan including… Show more • Identified need to conduct a study on caregivers’ health, realizing that caregivers of children with ASD were had higher mental health risks. • Conducted a community assessment, including a focus group of caregivers and literature review, to understand the needs of the program’s target population. • Designed caregiver program pilot, the first program within the organization to improve the health of caregivers of children with ASD. • Created pilot program strategic plan including objectives, activities, performance measures, and timeline; implemented all aspects of strategic plan. • Created curriculum for caregivers by collaborating with a multi-disciplinary group of experts including occupational therapists, physical therapists, job coaches, and housing specialist • Educated caregivers using curriculum created in collaboration with experts; • Achieved all pilot program objectives. • Evaluated the fidelity of program implementation and impact, and presented findings with a poster at AOTA’s Annual Conference • Created a program manual to enable colleagues to facilitate curriculum and enable sustainability of the program. Show less