Sjoerd Bakker

Co-Founder, Consultant at Blue42 Europe
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Contact Information
Location
Ede, Gelderland, Netherlands, NL
Languages
  • English Full professional proficiency
  • Dutch Native or bilingual proficiency
  • German Professional working proficiency
  • Polish Limited working proficiency
  • French Elementary proficiency

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Kees Schipper

Sjoerd is a highly versatile IT specialist with exceptional knowledge in Business Activity Monitoring products. He is able to translate technical and business requirements easily to build monitoring solutions that fit the organization and the business demands perfectly. Sjoerd can just as easily work with ICT specialists and build a technical solution together, as well as with senior management to present a business case in a clearly understandable way. Sjoerd is highly client driven and understands the merits of a problem both on a technical as well as a political level. If you want to find out which technical component or piece of functionality is creating a problem, find Sjoerd!

Bozhidar Bozhanov

Adequate project management is something priceless for a company. While I was working with Sjoerd, I was taking for granted all the best project management practices he utilized. Only later I realized that such nearly-flawless project management is a rare case in the software industry and therefore I strongly recommend Sjoerd as a manager who has adequate overview on what is going on and gently pushes the team to making things as close to perfect as possible.

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Credentials

  • Yubico Sales Training
    Infinigate BeNeLux
    Apr, 2021
    - Sep, 2024
  • Yubico Technical Training
    Infinigate BeNeLux
    Apr, 2021
    - Sep, 2024
  • APM Fundamentals
    Elastic
    Apr, 2020
    - Sep, 2024
  • ECE Fundamentals
    Elastic
    Apr, 2020
    - Sep, 2024
  • Elasticsearch Developer Support
    Luminis
    Apr, 2020
    - Sep, 2024
  • Metrics Fundamentals
    Elastic
    Apr, 2020
    - Sep, 2024
  • Observability Fundamentals
    Elastic
    Apr, 2020
    - Sep, 2024
  • Ansible workshop
    Rhodix
    Dec, 2019
    - Sep, 2024
  • SAFe 4.0 Practitioner
    Scaled Agile, Inc.
    Jan, 2017
    - Sep, 2024
  • Certified Scrum Master (CSM)
    Scrum Alliance
    Apr, 2016
    - Sep, 2024
  • Process Mining: Data science in Action
    Coursera Verified Certificates
    May, 2015
    - Sep, 2024
  • dynaTrace 4 certified Engineer
    dynaTrace Software / Compuware
    Oct, 2011
    - Sep, 2024
  • dynaTrace 3 certified Engineer
    dynaTrace Software
    Jan, 2009
    - Sep, 2024
  • dynaTrace certified Trainer
    dynaTrace Software
    Jan, 2009
    - Sep, 2024
  • dynaTrace 2 certified Engineer
    dynaTrace Software
    Jan, 2008
    - Sep, 2024
  • Dynatrace Professional Certification
    Dynatrace
    Aug, 2023
    - Sep, 2024
  • Dynatrace Associate Certification
    Dynatrace
    Oct, 2021
    - Sep, 2024
  • Exabeam Deployment Services Accreditation
    Exabeam
    Sep, 2020
    - Sep, 2024
  • Dynatrace Associate Certification
    Dynatrace
    Feb, 2018
    - Sep, 2024

Experience

    • Netherlands
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Co-Founder, Consultant
      • Sep 2022 - Present

      Blue42 Europe BV is implementation partner for some of the most modern security products in the current market. Blue42 Europe BV is implementation partner for some of the most modern security products in the current market.

    • Netherlands
    • Information Technology & Services
    • Owner
      • Nov 2009 - Present

      IctCoreBiz mainly delivers services in the following areas: - Application Performance Management (Dynatrace) - Business Activity Monitoring - Process Mining (Disco) - Project Management (both traditional and agile) - Application Architecture - Consultancy on development processes and tools IctCoreBiz mainly delivers services in the following areas: - Application Performance Management (Dynatrace) - Business Activity Monitoring - Process Mining (Disco) - Project Management (both traditional and agile) - Application Architecture - Consultancy on development processes and tools

    • Co-Founder, Consultant
      • Dec 2019 - Present

      Business development for IoT & monitoring solutions Business development for IoT & monitoring solutions

    • United States
    • Software Development
    • 700 & Above Employee
    • Program Manager
      • Dec 2021 - Jul 2022

      Program Manager for the implementation of warehouse management systems (WMS/LWMS) in MediaMarktSaturn Germany. In this program we delivered the first worldwide implementation of the Luminate Warehouse Management System (LWMS) after a short but intensive (co-)development period where internal departments of BlueYonder (PMG, PD, CSM, Cloud) worked smoothly together with the customer to make this a success, this was really a “one team” effort. At the same time the design and construct of the “Core” WMS was running for another site of the same customer. Show less

    • Netherlands
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Project Manager SaaS Migration Blue Yonder WMS
      • Nov 2020 - Dec 2021

      Project Manager for a large migration project of all 4 auctioning sites from on-premise JDA/Blue Yonder WMS software to a new Blue Yonder SaaS Warehouse Management System. Project Manager for a large migration project of all 4 auctioning sites from on-premise JDA/Blue Yonder WMS software to a new Blue Yonder SaaS Warehouse Management System.

    • United Arab Emirates
    • International Trade and Development
    • 1 - 100 Employee
    • Consultant Combined Competence Center
      • Jul 2019 - Apr 2020

      Implement a Centre of Excellence for ElasticSearch in the AF/KLM perimeter.

    • APM Consultant
      • Jul 2019 - Apr 2020

      - Firefighting application performance issues with help of Dynatrace- Consultancy on how to analyse performance issues.- Installation, Configuration and adaptation of Dynatrace AppMon and SaaS/Managed to fit the enterprise.

    • Monitoring Specialist BAM
      • Sep 2014 - Jul 2019

      Design, implementation and expansion of various Business Activity Monitoring tools within Air France/KLM group. Because of knowledge on both monitoring domain, as well as the Air France/KLM application domain, capable of translating business requirements into solid Business and Operational monitoring solutions. Besides design and implementation, also supporting operations and business in troubleshooting and interpretation of results.Implement Dynatrace in production and preproduction environments of specific business critical applications. Coach Dynatrace users in using, configuring and extending the monitoring and alerting for their specific needs as well as maintaining the Dynatrace environments. Ad-hoc troubleshooting during incidents and/or performance degradations. Show less

    • Functional Application Manager SOA Monitoring
      • May 2011 - Sep 2014

      Implement SOA Monitoring using Aurea Actional; design and implement procedures, policies, end-user training, workshops and all other means needed to embed the SOA Monitoring tooling in the organisation.

    • France
    • Appliances, Electrical, and Electronics Manufacturing
    • Consultant at KLM
      • Apr 2010 - Jun 2012

      Coradiant/BMC TrueSight web monitoring consultancy at KLM Coradiant/BMC TrueSight web monitoring consultancy at KLM

    • Netherlands
    • IT Services and IT Consulting
    • Certified dynaTrace Consultant
      • May 2009 - Feb 2010

      Executing presales, consultancy and implementation of dynaTrace APM. Executing presales, consultancy and implementation of dynaTrace APM.

    • Technology Consultant / Project Manager
      • Sep 2007 - Oct 2009

      Project manager / architect in highly technical (Java) projects.Some projects:- Ericsson prepaid service (PSL) software customizations- Performance analysis of Bluetooth Advertising system- Various web-development projects- Flex based design studio for online textile printing company- SOA Architecture definition for a social networking company- SMS tooling for large ISP / ADSL provider- Design and implementation of Asterisk VOIP system- Design and implementation of API changes for SMS provider Show less

    • Line Manager Smartminds Bulgaria
      • Jan 2008 - Jan 2009

      For our office in Sofia, we do the line management from the Netherlands. Actions done by me are Evaluations, performance appraisals, job-interviews and hiring, salary reviews and adjustments.

    • Project Manager for Ericsson Mexico
      • Oct 2007 - Jan 2008

      Project management for a number of customizations of Ericsson embedded software. The customer is Ericsson in Mexico, the project management is done by me from the Netherlands, the development is done in Sofia (Bulgaria) by our branch office.

    • Project Manager
      • Jul 2007 - Sep 2007

      Temporary assignment for completing a project for Agis zorgverzekeringen (a health insurance company).

    • Lead Software Engineer
      • Nov 2001 - Jul 2007

      Project manager OptimalJ (later renamed to Lead Software Engineer)- Set-up and execute procedures for maintenance / bugfixing- Set-up and execute procedures for FCR (Fast Customer Responce)- Lead Currency, Integration and build management team- Lead Currency projects- Implement installers and licensing procedures- Participate in SCCB

    • Analysis and Verification Manager
      • Mar 2000 - Nov 2001

      Function: A&V manager Uniface- Lead verification teams (work planning and execution)- Lead 3gl maintenance teams (work planning and execution)- Process test and verification results- Coordinate the UNIFACE 7.2.U project (UniCode support in UF7.2)- Design multiple UNIFACE Web (WRD) improvementsFuntion: A&V manager OptimalJ- Implement regression testing framework- Create initial test descriptions, plans and procedures - Lead and participate in initial set-up of build environment Show less

    • Sr. Technical Support Specialist Uniface
      • May 1998 - Mar 2000

      - Provide 2nd line support to Uniface Technical Support Analysts (technical and procedural)- Design and setup of reproduction Lab (hardware/OS/DB/software/procedures/best practices)- Gathering and distributing knowledge (learn and teach)- Coordinate and support the centralization of the RSA helpdesk- Implement call review procedure

    • Germany
    • Software Development
    • 1 - 100 Employee
    • Developer/analyst
      • 1993 - 1998

      Analysis and development of Warehouse software in UNIFACE (5&7) Consultancy on EDI Consultancy on hardware / (system)software / networking Conversion of Uniface applications Coaching and training of younger colleagues Set-up of Service desk for customers Provide Technical support on products and environments Project leading of internal development projects Analysis and development of Warehouse software in UNIFACE (5&7) Consultancy on EDI Consultancy on hardware / (system)software / networking Conversion of Uniface applications Coaching and training of younger colleagues Set-up of Service desk for customers Provide Technical support on products and environments Project leading of internal development projects

    • Programmer COBOL
      • 1987 - 1993

      Development of financial administration software Development of banking applications Test and maintain existing applications System administration of UNISYS mini computer and B25 cluster Analysis and development of invoicing modules Analysis and development of CRM application Documenting applications and system administration procedures Development of financial administration software Development of banking applications Test and maintain existing applications System administration of UNISYS mini computer and B25 cluster Analysis and development of invoicing modules Analysis and development of CRM application Documenting applications and system administration procedures

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