Experience

V-ZUG Greater China

• China
• Manufacturing
• 1 - 100 Employee

• Product Trainer

  • May 2018 - Present

  1. Develop product datasheet, catalog, selling point and other product-related materials.2. Build the whole process of training system for company brand and products.2. Responsible for revising, writing and training relevant content, setting up training procedure, and providing training to relevant partners.3. Design, develop and implement comprehensive annual training plan that support company business goals.4. Write and maintain internal training calendar and implement it regularly.5. Maintain, compile and translate product related documents.6. Market research and benchmarks, continuous improvement of training system and content.



ROLEX

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Brand Ambassador

  • Apr 2015 - Present

  -Work with colleagues to keep all facility run smoothly daily as well as involved in supporting facility management of marketing event in center.-Ensure sponsor events, media conferences and other marketing activities run smoothly with team members in the center.-Take most responsibility of facility management in TRE.-Welcome walk-in guests and telephone call-in customers. Introduce TRE project’s concept. Take down guests’ information and reservation requirements, for further analysis of the brand's operation.-Plan tour arrangements according to the schedule and call back to guests for confirmation.-Master thoroughly of all company culture, heritage,spirit and product, ensure a fluent and prompt reaction to all questions from customers or medias, transmitting a good image of the brand.-Establish more cooperations with new customers, public relations companies and medias, thus raising both brands' reputation and popularity. Or even be good for sustainable development for sales.



BMW Experience Center

• Automotive

• Administrative Assistant

  • Mar 2013 - Mar 2015

  ➢Welcome customers and give introduction of center’s structure, function and culture；（The center includes 2 floors. First floor: a showing room of new arrivals, art cars and antique cars. There’re also some i-Max machines for Car-Game, all kinds of highly technological screens for showing every corner of BMW cars, a coffee-bar for customers to have a rest and a Lifestyle of BMW souvenirs. Second floor: mainly to show BMW culture, history, corporate concept and sustainable development through all kinds of screens.） ➢ Conduct daily Closing-Meeting as well as other daily affairs;(To check and replace everything of the center all together with our team members, make daily operation record and points need attention. Send as emails to every team member at last.➢Keep contact with headquarters in Munich to inform them of center’s operating information.(Report daily operation affairs, including visitor volume, potential customers, customers’ suggestion and so on.）➢ Assist manager with all kinds of pre-working and support for cooperative renowned activities in our stadium.(Big events would be hold in our center like BMW new car launch conference, BMW Second-hand Car Activity, Golf-Master Competition Opening Ceremony, Takashi Murakami’s Art Salon and so on.)