Siyanda Ncapai

electoral staff at EISA - Electoral Institute for Sustainable Democracy in Africa
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Location
City of Johannesburg, Gauteng, South Africa, ZA

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Experience

    • South Africa
    • Non-profit Organizations
    • 1 - 100 Employee
    • electoral staff
      • Mar 2016 - Present

      verification, data capturing

    • Account Administrator
      • Jan 2013 - Jan 2016

      -Record debtor’s comments accurately and completely in Navision.-Negotiate payment arrangements with debtors.-Approving and offering of settlement offers as per company policy-Ensure accurate legal status classification of debtors in Navision as this directly impacts the calculation of the Provision for Doubtful Debts.-Perform consumer tracing using Experian where required to trace debtors and then update the student card in Navision-Maintain a good working relationship with our external legal collection agent including giving timely instruction on the legal process to follow and monthly monitoring the progress of the legal process to promote increase recoverability of Bad Debt for those debtors handed over

    • Eswatini
    • Education Administration Programs
    • 1 - 100 Employee
    • Project Administration
      • Jan 2011 - Jan 2013

Education

  • Jeppe College(SAIM)
    Marketing Management, Marketing/Marketing Management, General
    2009 - 2010
  • CORNERSTOR-HR
    CALLCENTRE QUALIFICATION, Customer Service Support/Call Center/Teleservice Operation
    2006 - 2006

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