SIYANDA MGUDLWA
Senior Business Applications Manager at City of Cape Town- Claim this Profile
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Bio
Howard Makan
Siyanda is an excellent manager for a diverse group of people. She has been challenged to manage a new section of the business and is really doing an excellent job. She is also managing to get different supporting divisions to work together, remove bottlenecks and inefficiencies and to achieve great results for the company. Within a few months we can already see an improvement on several KPI's
Howard Makan
Siyanda is an excellent manager for a diverse group of people. She has been challenged to manage a new section of the business and is really doing an excellent job. She is also managing to get different supporting divisions to work together, remove bottlenecks and inefficiencies and to achieve great results for the company. Within a few months we can already see an improvement on several KPI's
Howard Makan
Siyanda is an excellent manager for a diverse group of people. She has been challenged to manage a new section of the business and is really doing an excellent job. She is also managing to get different supporting divisions to work together, remove bottlenecks and inefficiencies and to achieve great results for the company. Within a few months we can already see an improvement on several KPI's
Howard Makan
Siyanda is an excellent manager for a diverse group of people. She has been challenged to manage a new section of the business and is really doing an excellent job. She is also managing to get different supporting divisions to work together, remove bottlenecks and inefficiencies and to achieve great results for the company. Within a few months we can already see an improvement on several KPI's
Experience
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City of Cape Town
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South Africa
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Government Administration
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700 & Above Employee
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Senior Business Applications Manager
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Jul 2021 - Present
Leading a branch that focuses on developing Custom software solutions, including Spatial (GIS) applications, implementation and configuration of Packaged software solutions (third party systems) as well as the configuration of office automation applications on the SharePoint platform.
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Head of Business Intelligence & Spatial Applications
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Dec 2019 - Jun 2021
Heading a team of IT & GIS experts; responsible & accountable for development of GIS software products (management of design, development release and maintenance).
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Eskom Holdings SOC Ltd
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Utilities
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700 & Above Employee
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Provincial Data Manager / Information Architecture Manager
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Mar 2007 - Nov 2019
Lead a data management team, manage departmental budget, manage data improvement projects, provide strategic direction and guidance to the department, develop and implement governance structures, ensure that customer and engineering data is maintained at the defined level, perform process and/or system analysis in order to resolve issues that may impact data quality, ensure the business is trained on business processes and data control points, champion data management improvement projects (data migration, data integrity and accuracy), Conducts root cause analysis in cases where data quality and information does not adhere to information standards and policies. Conduct monthly data audits and present audit findings on data performance, track data KPI performance and implement corrective action for under performing KPIs. Ensure that customer queries / requests are actioned within a required period. Provide training and coaching to employees and management, Facilitate and co-ordinate meetings. Show less
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Provincial Free Basic Electricity & Vending Manager
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Feb 2007 - Nov 2019
Coordinate free basic electricity and vending services in collaboration with business partners in Western Cape and Northern Cape. Manage and maintain good communication lines with municipalities. Manage municipality debt.
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Quality management system management representative
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Jan 2007 - Nov 2019
Provide feedback at monthly meeting on status of ISO9001:2015 Conduct/Coordinate ISO9001:2015 Management Reviews for customer servicesConduct/Coordinate ISO9001:2015 Internal Assessments for the departmentConduct and provide feedback on Customer Satisfaction SurveysMonitor and provide feedback on departments Non-Conformance Status
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WSU - Walter Sisulu University
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South Africa
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Education Administration Programs
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700 & Above Employee
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Lecturer
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May 2001 - Feb 2007
Lecturing the following Modules:- 1.Computer Programming i.e.VB 6 & VB.NET 2. Information Systems 3. End User Computing Lecturing the following Modules:- 1.Computer Programming i.e.VB 6 & VB.NET 2. Information Systems 3. End User Computing
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IMAC Financial Services
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East London
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Analyst programmer
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Apr 2000 - Apr 2001
Develop information systems by analysing client needs, designing, developing, and installing software solutions according to standard software design principles. Develop information systems by analysing client needs, designing, developing, and installing software solutions according to standard software design principles.
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Education
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University of South Africa/Universiteit van Suid-Afrika
MSc : Computing, Enterprise Architecture -
University of South Africa/Universiteit van Suid-Afrika
BSc Honours : Information Systems, Software Engineering -
University of South Africa/Universiteit van Suid-Afrika
Master of Science - MSc in Computing, Computer Science -
Torque-IT
ITIL, A -
Henley Business School
Middle Manager's Programme