Siyan L.
Tax Accountant at University of Arizona- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Enrolled Agent (EA)
Department of Treasury IRSMar, 2021- Oct, 2024 -
Managing Big Data with MySQL
Coursera Course CertificatesDec, 2017- Oct, 2024 -
Data Visualization and Communication with Tableau
Coursera Course CertificatesNov, 2017- Oct, 2024 -
Mastering Data Analysis in Excel
Coursera Course CertificatesOct, 2017- Oct, 2024 -
Business Metrics for Data-Driven Companies
CourseraSep, 2017- Oct, 2024
Experience
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University of Arizona
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United States
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Higher Education
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700 & Above Employee
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Tax Accountant
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Nov 2022 - Present
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LB Tax Services
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Tucson, Arizona, United States
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Enrolled Agent
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Jan 2021 - Nov 2022
Conduct phone and face-to-face interviews with clients prior and during tax preparation in a professional manner. Prepare accurate individual tax returns 1040, AZ 140 forms and other state returns using prior year returns and current year documents. Answer clients' questions regarding their tax return, explain tax calculation and how regulation and legislation changes may affect their tax return. Conduct tax research on federal and state government website. Meet continuing education requirement for enroll agent. Show less
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Intuit
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United States
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Software Development
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700 & Above Employee
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TurboTax Live Tax Expert
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Jan 2022 - Apr 2022
Help TurboTax customers who are working on their tax return with 1) Tax advice 2) Product/software inquiries, and 3) Tax calculations Research government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries Document customer interactions Help TurboTax customers who are working on their tax return with 1) Tax advice 2) Product/software inquiries, and 3) Tax calculations Research government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries Document customer interactions
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Arizona Serve
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Enrollment Specialist, United Way of Tucson and Southern Arizona
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Nov 2019 - Jul 2020
Assisted high school seniors to apply for FAFSA Conducted intake interviews and prepared tax returns for VITA clients Supported VITA team by preparing taxes through Get Your Refund Pilot program after site closure during COVID-19. Assisted high school seniors to apply for FAFSA Conducted intake interviews and prepared tax returns for VITA clients Supported VITA team by preparing taxes through Get Your Refund Pilot program after site closure during COVID-19.
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Education
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University of Florida
Bachelor of Science (B.S.), Statistics -
Santa Fe College
Associate of Arts (A.A.), Statistics -
Pacific International Hotel Management School
Advanced Diploma, Hotel Management