Siyamthanda Nomgqokwana

IT Infrastructure Engineer at Axxess
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Port Elizabeth Metropolitan Area, ZA
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • MS-100: Microsoft 365 Identity and Services
    Microsoft
    Aug, 2022
    - Nov, 2024
  • Cisco Certified Network Associate Service Provider Operations (CCNA)
    Nelson Mandela University
    Jan, 2017
    - Nov, 2024

Experience

  • Axxess
    • South Africa
    • Technology, Information and Internet
    • 1 - 100 Employee
    • IT Infrastructure Engineer
      • Dec 2022 - Present

  • TenacIT Solutions
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Remote Desktop Engineer
      • Apr 2022 - Dec 2022

  • Herotel
    • South Africa
    • Telecommunications
    • 300 - 400 Employee
    • IT Support Technician & Domain Hosting
      • Jul 2021 - Apr 2022

      Duties - Maintaining current hosting environment in both a Linux and Windows environment -Providing support for customer hosting specific issues including debugging customer sites to aid in problem resolution as well as customer initial setup of sites. - Performing DNS transfers and setup on behalf of customers as well as troubleshooting DNS issues. - Ensuring servers are kept up to date and free of potential exploits - Setup and deployment of new hosting servers. - Monitoring the health of the entire hosting environment - Provide customer support with common mid-level technical questions such as local system set-up, local network issues, compliance with data standards and applying technical solutions to issues that have established resolution methods - Monitoring of network - Supporting remote and local users with email and configurations - Dig deeper to find internet issues and resolve - Ensuring that all clients are always updated on a day to day basis - Utilize and contribute to internal technical documentation and knowledgebase Show less

  • Axxess
    • South Africa
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Hosting Technician
      • Jun 2019 - Jun 2021

      Duties Maintaining current hosting environment in both a Linux and Windows environment Providing support for customer hosting specific issues including debugging customer sites to aid in problem resolution as well as customer initial setup of sites. Performing DNS transfers and setup on behalf of customers as well as troubleshooting DNS issues. Ensuring servers are kept up to date and free of potential exploits Setup and deployment of new hosting servers. Monitoring the health of the entire hosting environment Show less

    • Support Technician
      • Mar 2018 - May 2019

      • Configure and troubleshoot customer internet connections. • Web hosting queries and setting up email accounts.• Ticket logging for technician dispatch• Sales Administration and Billing• Configure and troubleshoot customer voice services like VOIP and landline.

  • WNS
    • India
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Support Technician
      • Jan 2016 - Feb 2018

      • Configure and troubleshoot customer internet connections. • Web hosting queries and setting up email accounts. • Ticket logging for technician dispatch • Sales Administration and Billing • Configure and troubleshoot customer voice services like VOIP and landline. • Configure and troubleshoot customer internet connections. • Web hosting queries and setting up email accounts. • Ticket logging for technician dispatch • Sales Administration and Billing • Configure and troubleshoot customer voice services like VOIP and landline.

Education

  • Nelson Mandela Metropolitan University
    National Diploma, Information Technology
    2012 - 2016

Community

You need to have a working account to view this content. Click here to join now