Experience

CX International
• Canada
• Business Consulting and Services
• 1 - 100 Employee
• Senior Data Administrator

  • Aug 2021 - Present


Experian SA

• United Kingdom

• Administrator

  • Feb 2020 - Feb 2022

  • Handling Calls from Clients or Customer Care Department for Inquiries • Doing weekly disputes and assigned them back Customer Care Department • Handling tickets Request (Debt review) from Debt Counsellor Via Service Desk (Jira) and resolve them within 48 hours of Service Level Agreement (SLA) • Doing Weekly B2B and were we need to remove all the accounts from database • CBA amendment where we need to ament data from the database as per instructions • Handling Paid Judgements which receive them as B2B from time to time • Handling Loan Closure Show less



TFG (The Foschini Group)

• South Africa
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2018 - Sep 2019

  • Sales (reaching turnover, KPI’s) • Customer service (assisting customers both physical and Telephonically • Providing excellent customer Service and maintaining good business practice • Greet customers entering establishment • Till point (cash, credit payments, dealing with Cash transactions) • Stock take and stock check • Sales (reaching turnover, KPI’s) • Customer service (assisting customers both physical and Telephonically • Providing excellent customer Service and maintaining good business practice • Greet customers entering establishment • Till point (cash, credit payments, dealing with Cash transactions) • Stock take and stock check



BURGER KING®

• Restaurants
• 300 - 400 Employee

• Crew Member

  • Oct 2014 - Feb 2018

  • Customer service • Engaging with customers friendly warm and welcoming • Cashier • Count money in cash drawers at the beginning of the shift ensuring the float is adequate and correct balanced • Stock count • Grill Master • Customer service • Engaging with customers friendly warm and welcoming • Cashier • Count money in cash drawers at the beginning of the shift ensuring the float is adequate and correct balanced • Stock count • Grill Master