Experience

Tempo one

• France
• Truck Transportation
• 1 - 100 Employee

• Customer Quality Manager

  • Sep 2022 - Present

• Customer Service Manager

  • Feb 2022 - Sep 2022

• Costumer Service Coordinator

  • Jan 2021 - Feb 2022



Animaute

• France
• Consumer Services
• 1 - 100 Employee

• Pet Sitter

  • Jul 2020 - Jan 2021

  Welcoming dogs in my house for several days. Taking care of them, feed them, play with them, teach them some rules. This job helps in being organized with everyay life, it helps being responsable of someone else's animal who trusts you with it, it helps being rigorous by respecting the time and regulations imposed by the owners and finally it helps working on patience and understanding. Welcoming dogs in my house for several days. Taking care of them, feed them, play with them, teach them some rules. This job helps in being organized with everyay life, it helps being responsable of someone else's animal who trusts you with it, it helps being rigorous by respecting the time and regulations imposed by the owners and finally it helps working on patience and understanding.



Ideal Gourmet

• France
• Events Services
• 1 - 100 Employee

• Assistant Project Coordinator

  • Jan 2019 - Jun 2019

  During this job I've learnt to organise an event from the first phone call to the billing process. First, I was responsable to find places (hotels, restaurants, venues) for companies that required to organise meetings, business parties, teambuildings and much more. Second, I was in charge of sharing the different invoices received from the suppliers to my clients. Third, I was managing the logistics points for a perfect event. I've learnt to deal with several events at the same time (approximately 80), being organized, taking responsabilities, step out of my comfort zone and meet customers in person during the site inspection. I was also responsible of the invoice traking of one of our biggest client and raise unpaid bills. Show less



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Operations Intern

  • Jul 2015 - Dec 2015

  During this experience I've worked in all the positions of the Housekeeping departement. Starting by the laundry, from the housekeeper, coordinator to room supervisor. This job taught me how to manage a team by tacking in consideration not only the hotel objectives but also the human emotions of the people I was working with. It helps me to be efficient in a small amount of time and manage the stress. Working in all the positions allowed me to understand how a hotel works from the inside. Show less



Hotel Restaurant du Parc des Eaux Vives

• Geneva Area, Switzerland

• Assistant Event Coordinator

  • Apr 2014 - Sep 2014

  This experience was based on the F&B side of the hotel, more specifically events organization. I was responsible of organizing all the business and private events in the hotel from the first call to the billing process. I had to receive the customers for a site inspection and give them as much information as possible and respond to their requests (themes, budgets, F&B, time, logistics). Then I was the bond between clients, the kitchen, the reception and the restaurant. Due to the size of the hotel I've had also the opportunity to work at the reception for a few month so I've learnt all the receptionist's tasks (chek-in, up-selling, cross-selling, billing, check-out) as well as the concierge's tasks. Show less