Experience

The Kwak Brothers
• United States
• Real Estate
• 1 - 100 Employee
• Director of Marketing

  • Jul 2023 - Present


Six Figure Server

• Professional Training and Coaching

• Founder & Coach

  • Nov 2014 - Present

  Food Service front of house training and coaching systems for servers to up level their guest experience, tips, and sales. Food Service front of house training and coaching systems for servers to up level their guest experience, tips, and sales.


Kevin Kennedy Group
• Entrepreneur

  • Jan 2014 - Present

Cowboy Star Restaurant & Butcher Shop
• Restaurant Manager

  • Apr 2022 - Jun 2023


Old Chicago Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Service Manager

  • Nov 2021 - Apr 2022

  I get to train and coach our front of house team to make sure that our guests are having the best possible experience while raising server’s tip percentage average, per guest averages and recurring guest counts. I get to train and coach our front of house team to make sure that our guests are having the best possible experience while raising server’s tip percentage average, per guest averages and recurring guest counts.



Topgolf

• United States
• Entertainment Providers
• 700 & Above Employee

• Team Lead

  • Jul 2021 - Nov 2021

  I coached our front of house team while making sure we provide the best possible experience to our guests. I coached our front of house team while making sure we provide the best possible experience to our guests.



Transformers Institute

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Director of Marketing + Technology

  • Jan 2020 - Oct 2020

  Senior marketing & development leader to an partner team of web developers, paid ad experts, and a remote development team for projects within the company providing both a holistic overview as well as an in-depth understanding of marketing projects. -Final decision maker & implimentor of marketing opprotunities, software & systems for shop management, marketing systems, and markting automation. - Design & implement custom marketing strategies on Google, Facebook, Linkedin, Connected TV & Local Station TV Commercials and GeoTargeting Display Ads - Develop & maintain sales funnels and business building techniques to increase client count, retention sales & profit. - Increased new customer count by 18% per month while lowering the cost per acquisition by 50% Show less



Aspen Auto Clinic

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Director of Marketing + Technology

  • May 2019 - Jan 2020

  Senior marketing & development leader to an partner team of web developers, paid ad experts, and a remote development team for projects within the company providing both a holistic overview as well as an in-depth understanding of marketing projects. -Final decision maker & implimentor of marketing opprotunities, software & systems for shop management, marketing systems, and markting automation. - Design & implement custom marketing strategies on Google, Facebook, Linkedin, Connected TV & Local Station TV Commercials and GeoTargeting Display Ads - Develop & maintain sales funnels and business building techniques to increase client count, retention sales & profit. - Increased new customer count by 18% per month while lowering the cost per acquisition by 50% Show less



Wolf & Key Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Director of Marketing + Technology

  • Jan 2018 - May 2019

  - Senior marketing and development leadership to an in-house team of web developers, paid ad experts, and a remote development team for projects within the agency providing both a holistic overview as well as an in-depth understanding of client projects - Design and implement a marketing strategy for agency clients, laid out in a blueprint format to guide both the creative team and the tech team when building, analyzing, and optimizing $675K+ in monthly ad spend on Google, Facebook, and GeoTargeting - Maintain an understanding of advertising, digital, and media industry trends/developments and apply this knowledge to present new funnels and business building ideas for the client and the agency - Increased client’s new customer count by 18% per month while lowering the cost per acquisition by 50% - Build and manage strategic relationships with Google as a Premier Partner and other platforms that provide efficiency, value, and results to the client and the agency Show less



HearthStone Native

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Chief Operations Officer & Techie

  • Jan 2017 - Mar 2018

  We believe that coffee and tea should be sourced ethically, traded integrally, and roasted traditionally by hand. Orphanages save lives, we help them prosper. 100% of our profits are dedicated to creating prosperity in orphan’s lives. We believe that coffee and tea should be sourced ethically, traded integrally, and roasted traditionally by hand. Orphanages save lives, we help them prosper. 100% of our profits are dedicated to creating prosperity in orphan’s lives.



MERIDIAN FIRE AND SECURITY LLC

• United States
• Construction
• 1 - 100 Employee

• Home Security & Automation Specialist - Online Sales

  • Mar 2017 - Oct 2017

  - Designed home security and automation systems for clients in their home - Redesigned and developed the company’s online web presence which lead to a 40% increase in online traffic and 80% increase in online leads for the sales team - Designed home security and automation systems for clients in their home - Redesigned and developed the company’s online web presence which lead to a 40% increase in online traffic and 80% increase in online leads for the sales team



Uber

• Türkiye
• Advertising Services
• 100 - 200 Employee

• Uber Expert

  • Oct 2016 - May 2017

  I support Uber partners and help people start their experience at Uber. I support Uber partners and help people start their experience at Uber.



FitLife Entrepreneur™

• Online Audio and Video Media

• Chief Technology Officer

  • Jul 2014 - Mar 2016

  - Developed and implemented a $10K to $25K digital learning platform designed to teach fitness and life coaches how to up-level their business creating an online, automated, coaching platform for their business generating six figures a month - Created strategic sales funnels for our digital product that included social paid advertising, video sales letters, graphics, conditional automated marketing, and client referral programs - Developed company branding including logo, colors, fonts, and overall feel of digital products Show less



morellifit

• Germany
• Freight and Package Transportation

• Chief Technical Officer (CTO)

  • May 2015 - Oct 2015

  - Senior marketing and development leadership to a remote development team for projects within the company including creating new digital products, e-commerce stores, specific product sales funnels, and product trials increasing sales by $3.5K+ per day - Analyzed and improved funnel pieces based on data including company web presence, e-commerce store, digital products, automated marketing nurture sequences, and customer engagement - Created graphics, video sales letters, informational and instructional training videos, for use on social media, website, digital products, and sales funnels Show less



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Training Coordinator - Local Store Marketer - Server - Host - Busser - Kitchen

  • Mar 2010 - Aug 2013

  Training Coordinator: - Certified new servers to serve on their own after training - Helped new and current FOH staff members by offering tools and useful tips to increase the experience guests have Local Store Marketer: - Visible in the local community and at events to create relationships with current and potential guests - Restaurant mascot for events, parades, and corporate sponsored events - Sold, organized, and managed catering events - Created relationships with businesses near the store - Organized and managed marketing events, fundraisers, and donations Server: - Provided a pleasant, and above and beyond experience for the guests - Built relationships with guests creating loyal regulars - Appropriately suggested additional items to customers to increase ticket price and per person average, while refining sales techniques - Improved my service and the guest experience by learning new techniques, and refining skills such as body language, communication, and presence - Recorded, tracked, analyzed and improved personal serving performance data such as: sales, tip percentage, per person average, and sales of specific items and modifiers Host: - Greeted guests, answered phones, and seated guests - Took and prepared togo orders for guests Kitchen: - Prepared cold food, salads and deserts - Operated and maintained cleaning equipment and tools, Server Assistant: - Assisted servers and hosts with food running, keeping the store clean & pleasant for guest and cleaning tables as quickly as possible Show less



Papa Murphy's Pizza

• United States
• Restaurants

• Manager - Shift Supervisor - Team Member

  • Nov 2007 - Oct 2011

  - Prepared high quality pizzas for customers - Created relationships with customers and build a regular base - Prepared toppings and dough daily - Managed team members during shifts over seeing quality and satisfaction - Helped store owner with marketing and fundraisers - Spun sign on the street corner marketing the store - Took orders in person, and over the phone, running the cash register - Managed closing duties, including restocking items and reconciliation of the cash drawer. Show less