Siwi Rindu

Customer Experience Team Leader at AIESEC in IPB
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Contact Information
us****@****om
(386) 825-5501
Location
ID
Languages
  • Indonesian Native or bilingual proficiency
  • English Limited working proficiency

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5.0

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Kemal Komala

In late 2021, Siwi was my Partnership Specialist in one of the AIESEC IPB main projects. Her negotiating skill with external partners was very incredible in convincing the partners to join in. It is also complemented by her awesome public speaking. In coordinating her own tasks, she was an agile person who could combine fast learning & working with excellent output.

Alma Amanda Nai’la Pramono

Siwi’s an agile learner and responsible towards her tasks. We’ve been working as a colleague for 6 mos and it’s been a great ride!

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Credentials

  • 7 Habits of Highly Effective College Student
    FranklinCovey
  • 7 Habits of Highly Effective College Student
    FranklinCovey
  • Rocketeer 2.0 Organizing Committee
    AIESEC in IPB
  • Rocketeer 3.0 Organizing Committee
    AIESEC in IPB
  • SDGs Lounge
    AIESEC in Indonesia
  • SRD Organizing Committee
    BEM Sekolah Vokasi IPB
  • Youth Today Organizing Committee
    AIESEC in IPB

Experience

    • Indonesia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Customer Experience Team Leader
      • Feb 2023 - Present

    • Customer Specialist
      • Feb 2022 - Feb 2023

      As a Customer specialist I'm responsible for the customer experience operations in EwA (Engagement with AIESEC) Department. The role includes maintaining performance in every funnel of products.- Executing MX Standards- Managing stakeholder relationship strategy and implementation in every funnel- Researching and analyzing consumer behavior, market trends and competitor activity for engagement strategy improvement- Create Lead nurturing content minimum

    • Partnerships Specialist
      • Oct 2021 - Feb 2022

      As a partnership Specialist i was responsible of acquiring and maintaining various kinds of partnerships. This includes the process of reaching out, enhancing, and dealing with external stakeholders.- Establishing partnership with external stakeholder throughout the project phase- Synergize with other sub-functionals and functionals- Maintaining communication with partner- Achieving partnership deals

    • Customer experience
      • Dec 2021 - Jan 2022

    • Events Services
    • 1 - 100 Employee
    • Event Staff
      • Sep 2022 - Dec 2022

    • Indonesia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Fundraising Intern
      • Oct 2021 - Dec 2021

  • OSIS SMA Negeri 5 Bogor
    • Bogor, West Java, Indonesia
    • Team Leader of Foreign Language and Culture
      • Aug 2020 - Feb 2021

      - Responsible for creating and running work programs that can develop and improve students' abilities in foreign languages, especially English and Japanese. - Coordinate the organization of events related to language and education foreign culture. - Responsible for creating and running work programs that can develop and improve students' abilities in foreign languages, especially English and Japanese. - Coordinate the organization of events related to language and education foreign culture.

Education

  • Institut Pertanian Bogor (IPB)
    Bachelor of Applied Science - BASc, Communication, General
    2021 - 2025
  • SMA Negeri 5 Bogor
    Social Sciences
    2019 - 2022

Community

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