Siwar Jrad

at Qore
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Contact Information
us****@****om
(386) 825-5501
Location
Tunis, Tunisia, TN
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • French Full professional proficiency

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Bio

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Experience

    • United States
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
      • Jul 2022 - Present

      • Dec 2021 - Aug 2022

      I'm an administrative Coordinator between the US Embassy and real-estate agents.A great part of my job at Qore is being an efficient communicator.The project I'm currently working on is mainly focused on covering the US Embassy's needs and meeting the deadlines.In addition to the above, I also assist with HR tasks.

    • Netherlands
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Gaming Support Agent
      • Jul 2020 - Oct 2021

      ▪️ Working on 2K Games project ▪️ Handling customers' complaints through email channels ▪️ Providing the necessary troubleshooting ▪️ Resolving refund, accounts, and any of the games' related issues ▪️ Working on 2K Games project ▪️ Handling customers' complaints through email channels ▪️ Providing the necessary troubleshooting ▪️ Resolving refund, accounts, and any of the games' related issues

    • Tunisia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Team Leader
      • Oct 2018 - Oct 2020

      This was a social experience as part of my university activities: ▪️ Team Leader in the communication department ▪️ Social media management ▪️ Created posters, brochures, invitations, gift cards, certificates, creative briefs ▪️ Monitored and Assisted team members to ensure optimal productivity ▪️ Provided guidance and resources to the team & Arranged and Monitored weekly meetings ▪️ Planned, Directed, and Coordinated the administrative functions (elaborated minutes, plannings, and reports). Show less

Education

  • Institut Supérieur des Langues de Tunis, Université de Carthage
    Master's Degree, Communication, General
    2020 - 2022
  • L'institut supérieur des langues de Tunis, Université de Carthage
    Bachelor's degree, English Language, Literature and civilization
    2017 - 2020

Community

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