Sive Tyholwana

Commercial Support Executive at Protect Group
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA

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Credentials

  • PRINCE2® Foundation Certificate
    PeopleCert
    Jul, 2016
    - Nov, 2024

Experience

    • United Kingdom
    • Information Services
    • 100 - 200 Employee
    • Commercial Support Executive
      • Dec 2022 - Present

      - Customer Relationship Management (CRM): Managing customer databases, handling inquiries,and resolving complaints. - Reporting and Analysis: Compiling and analyzing sales data, preparing reports,and identifying trends. - Training and Support: Providing training to the sales team and supporting their needs. - Market Research: Conducting research on industry trends and customer preferences. - Administration: Performing administrative tasks to support sales operations. - Customer Relationship Management (CRM): Managing customer databases, handling inquiries,and resolving complaints. - Reporting and Analysis: Compiling and analyzing sales data, preparing reports,and identifying trends. - Training and Support: Providing training to the sales team and supporting their needs. - Market Research: Conducting research on industry trends and customer preferences. - Administration: Performing administrative tasks to support sales operations.

  • NBC Holdings
    • Cape Town, Western Cape, South Africa
    • Junior Data Analyst
      • Oct 2018 - Nov 2022

      - Data Sorting - Data analysing - Report Compiling - Fund Credit Calculations - Data Sorting - Data analysing - Report Compiling - Fund Credit Calculations

    • South Africa
    • Financial Services
    • 100 - 200 Employee
    • Fund Administrator
      • Jul 2018 - Oct 2018

      - Administering Day to Day trades on funds in order to keep trading systems updated. - NAV Calculations - Processing transactions on investment accounts. - Administration of documents onto the fund administration system. - Monthly Pricing of Investments. - Monthly reconciliation of Funds. - Administering Day to Day trades on funds in order to keep trading systems updated. - NAV Calculations - Processing transactions on investment accounts. - Administration of documents onto the fund administration system. - Monthly Pricing of Investments. - Monthly reconciliation of Funds.

    • South Africa
    • Financial Services
    • 300 - 400 Employee
    • Relationship Manager
      • Jan 2018 - Jul 2018

      - Intermediary between Credit Providers and Clients in their Debt Review Process. - Assist clients and credit providers to solve their respective queries. - Using Telephonic calls to aid clients and credit providers. - Use of CRM to record all updates and queries during the Debt Review Process - Debt Calculation during the Debt Review Process to raise disputes to credit providers. - Closing accounts and providing clearance certificates once the client has completed the Debt Review process Show less

Education

  • University of the Western Cape/Universiteit van Wes-Kaapland
    Bachelor’s Degree, Finance and Financial Management Services
    2014 - 2017

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