Sive Tyholwana
Commercial Support Executive at Protect Group- Claim this Profile
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Topline Score
Bio
Credentials
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PRINCE2® Foundation Certificate
PeopleCertJul, 2016- Nov, 2024
Experience
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Protect Group
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United Kingdom
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Information Services
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100 - 200 Employee
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Commercial Support Executive
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Dec 2022 - Present
- Customer Relationship Management (CRM): Managing customer databases, handling inquiries,and resolving complaints. - Reporting and Analysis: Compiling and analyzing sales data, preparing reports,and identifying trends. - Training and Support: Providing training to the sales team and supporting their needs. - Market Research: Conducting research on industry trends and customer preferences. - Administration: Performing administrative tasks to support sales operations. - Customer Relationship Management (CRM): Managing customer databases, handling inquiries,and resolving complaints. - Reporting and Analysis: Compiling and analyzing sales data, preparing reports,and identifying trends. - Training and Support: Providing training to the sales team and supporting their needs. - Market Research: Conducting research on industry trends and customer preferences. - Administration: Performing administrative tasks to support sales operations.
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NBC Holdings
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Cape Town, Western Cape, South Africa
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Junior Data Analyst
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Oct 2018 - Nov 2022
- Data Sorting - Data analysing - Report Compiling - Fund Credit Calculations - Data Sorting - Data analysing - Report Compiling - Fund Credit Calculations
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Maitland
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South Africa
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Financial Services
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100 - 200 Employee
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Fund Administrator
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Jul 2018 - Oct 2018
- Administering Day to Day trades on funds in order to keep trading systems updated. - NAV Calculations - Processing transactions on investment accounts. - Administration of documents onto the fund administration system. - Monthly Pricing of Investments. - Monthly reconciliation of Funds. - Administering Day to Day trades on funds in order to keep trading systems updated. - NAV Calculations - Processing transactions on investment accounts. - Administration of documents onto the fund administration system. - Monthly Pricing of Investments. - Monthly reconciliation of Funds.
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Intelligent Debt Management
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South Africa
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Financial Services
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300 - 400 Employee
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Relationship Manager
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Jan 2018 - Jul 2018
- Intermediary between Credit Providers and Clients in their Debt Review Process. - Assist clients and credit providers to solve their respective queries. - Using Telephonic calls to aid clients and credit providers. - Use of CRM to record all updates and queries during the Debt Review Process - Debt Calculation during the Debt Review Process to raise disputes to credit providers. - Closing accounts and providing clearance certificates once the client has completed the Debt Review process Show less
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Education
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University of the Western Cape/Universiteit van Wes-Kaapland
Bachelor’s Degree, Finance and Financial Management Services