Siva Naga Prudhvi Nukala

Hydrologic Technician at Aztec Hydraulics Inc.
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Contact Information
Location
Scarborough, Ontario, Canada, CA

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Experience

    • Hydrologic Technician
      • Nov 2022 - Present
    • United States
    • Retail
    • 700 & Above Employee
    • Associate
      • Sep 2021 - Sep 2022

      Worked varied hours to meet seasonal and business needs. Created solutions for customers to satisfy specific needs, quality and budget. Provided product price information to customers. Kept detailed records of daily progress to identify and correct areas needing improvement. Managed customer relations through communication and helpful interactions. Greeted customers and offered assistance for increased customer satisfaction. Identified customer needs and wants to enhance customer experiences and boost sales. Enhanced product presentation and promotional material displays, working alongside retail representatives. Show less

    • United Kingdom
    • Hospitals and Health Care
    • Senior Associate
      • Nov 2019 - Jun 2021

      Manages process workflow and creates required SOP Client communication over voice weekly once on the project update and over email daily Handling an average of 30 physician practices on any given day Grooming the freshers in the team to reach their productivity and quality. Regular meetings & refreshers on the process updates and client restrictions. Identifying the global issues and taking the necessary actions to reduce the AR and increase the revenue. Maintaining various reports and metrics of the team including productivity and quality Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Associate
      • Jan 2019 - Oct 2019

      Production planning and control, process monitoring, assignment and review of work list, team performance and planning continuous improvement in performance, process optimization. Constant monitoring of team performance with timely evaluation and feedback to the management Counselling the team on a regular basis for minimizing absenteeism and rate of attrition along with effective grievance handling Working on aging and day to day EOB’s simultaneously to avoid the aging of the claims. Taking initiatives to improve the team’s unity and productivity. Built a congenial work environment to reduce the stress among the team members and boost their morale Proper communication within the team and escalation of related issues to the management for timely resolution Part of the Automation team for eligibility management along with the billing and coding automation. Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Senior Associate
      • Feb 2018 - Jan 2019

      Working on the insurance claims of the client’s patients in the field of US Healthcare. Verification of Patient Eligibility and Coverage dates with the provided resources. Analyze the denials on the claims from insurance and take the next action relevant to denials to get the payments. Meet the client requirement with quality and productivity. Working on the insurance claims of the client’s patients in the field of US Healthcare. Verification of Patient Eligibility and Coverage dates with the provided resources. Analyze the denials on the claims from insurance and take the next action relevant to denials to get the payments. Meet the client requirement with quality and productivity.

    • Georgia
    • Computer and Network Security
    • 1 - 100 Employee
    • Associate
      • Jun 2016 - Feb 2018

      Working on the insurance claims of the client’s patients in the field of US Healthcare. Verification of Patient Eligibility and Coverage dates with the provided resources. Analyze the denials on the claims from insurance and take the next action relevant to denials to get the payments. Meet the client requirement with quality and productivity. Working on the insurance claims of the client’s patients in the field of US Healthcare. Verification of Patient Eligibility and Coverage dates with the provided resources. Analyze the denials on the claims from insurance and take the next action relevant to denials to get the payments. Meet the client requirement with quality and productivity.

Education

  • Centennial College
    Postgraduate Degree, Mechanical Engineering
    2021 - 2022
  • SRK Institute of Technology
    Bachelor of Technology - BTech, Mechanical Engineering
    2013 - 2016

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