Experience

Neferti

• Australia
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Head Of Supply Chain Management, Management Analyst

  • Oct 2019 - Present



DBS Bank

• Singapore
• Banking
• 700 & Above Employee

• Associate

  • Jun 2018 - Oct 2019

  Business Analyst under Wealth COO Platform & Projects team, leading regional Wealth management projects and enhancements in Avaloq Banking System under Static Data stream● Drive, execute and collaborate with regional counterparts for Wealth management projects and enhancements in Avaloq Banking System under Static Data stream relating to Client onboarding, KYC processes, business revenue, investment objectives and regulatory changes● Manage team backlog, gather and prioritize business requirements from stakeholders, translate into user stories, technological requirements via Agile/SCRUM sprints and delivery● Plan, execute and coordinate end-to-end project and enhancement life cycle including UAT, business sign offs and go-live● Conduct trainings and walkthrough for major releases and enhancements to users to demonstrate revised system functionalities● Key involvements include platform migrations, Avaloq system upgrades, upstream and downstream system integration● Project Lead and data master for over 63 fields between Avaloq and Core Banking System, addressing and solving data integrity and discrepancies that significantly improved quality of data accuracy

• Associate

  • Jan 2017 - Jun 2018

  FATCA & CRS● Product Owner for regional rollout of FATCA & CRS Summary Reporting, Manual Adjustment and Management dashboards within the Regional Regulatory Account Reporting (R2AR) platform across 16 countries● Manage team backlog, understand regulatory requirements, standardize different user requirements across all 5 business units and translate them into user stories for enterprise level FATCA & CRS implementation● Design end to end workflow of reporting platforms, analyze As-Is and develop To-be business process flows, oversee end to end project lifecycle through organizing pre-inceptions, engaging in inceptions, iterative development, sprint planning and retrospectives● Map and implement logic of required data elements from downstream systems● Define and filter data flowing into our data warehouse into Axiom Vendor product reporting tool● Decide and communicate UI design, data elements within the dashboard to developers● Create test plans and strategy, review test case scenarios, manage SIT & UAT timelines with a on shore and offshore team of 5 to ensure timely sign offs● Educate Central Reporting Officer in FATCA & CRS Submission across different 16 regional entities within the bank● Assist Product Manager in prioritization of product backlog, managing and tracking different activities in all phases of project executionSuccessful deliveries in:● Early Adopters Domestic Template● United Kingdom, India, Korea Hong Kong, Singapore, Malaysia, Vietnam FATCA & CRS Submissions 2016, 2017, 2018● Technical development completion and business go-live of TIN validation for 106 OECD countries under R2AR● Infrastructure set up and AIM access matrix security groups creation for all DBS GIIN entities across 1600 regional users

• Graduate Associate (Technology & Operations)

  • Jul 2015 - Jul 2017

  Graduate Associate (Technology & Operation)- Selected to be in DBS Graduate Associate 2 year fast track leadership program that grooms the bank's T&O future leaders. It includes training, mentor ship, networking opportunities with senior management and two 11-month rotations.- Some of my engagement related activities for the organization on top of work projects include: - Organizer of quarterly department Town halls, brown bag lunches, Graduate Associate feedback sessions, cohesion and bonding sessions within the program - Core member of CST Engagement Committee 2016 - Organizer of CST new office set up and opening ceremony in collaboration with CRESA - Launch full day orientation work shop for 2016 junior GA batch - Drive CST Annual year end celebration, and monthly department and team events such as Fruits Day Buffet, Moon cake festival, intra-department table tennis and volleyball competitions with regular turn out of over 300 pax - Represented CST department to compete in Soccer and bowling competitions within the bank and achieved 2nd runner up title



Graduate Associate at DBS Bank Ltd

• Business Analyst

  • Jul 2015 - Aug 2017

  2nd Rotation• Project Technical Lead for HK Data Retention PDPO, Business Analyst for EWSSB Remote Banking Fraud Static Data Solution Upgrade• Drive entire HK Data Retention PDPO project including developing the functional design, and managing project delivery within a budget of $116k for a team of 4• Oversee SIT & UAT timelines and ensuring completion of masking obsolete customer records & RCM Alerts Deletion• Successful delivery of project for Hong Kong and Macau 1 month before regulatory deadlines• Design data mapping elements from Finacle via FC, ALOG and IDEAL under Remote Banking Fraud Static Data Solution Upgrade1st Rotation• Design data mapping elements from Finacle to different solutions for HK Core Banking Phase 3 project under Compliance AML & Fraud work stream• Delivery project within budget of $247k, manage vendor payments, allocate resource clocking for budget recovery• Analyse pain points and propose solutions on the automation of manual MTK 2.0 Employee Journey• Create proposal of enablement of remote access to open systems test servers via Virtual Desktop Infrastructure (VDI) Employee Journey to T&O Exco• Core member of CST Engagement Committee 2016• Organizer of CST’s new office Opening move in collaboration with CRESA



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Consumer Insights & Research Intern

  • Feb 2015 - Apr 2015

  • Assist Assistant Vice President to collaborate with vendors to drive and improve service performance measurements in the development of new survey channels • Responsible for analyzing, communicating and supporting Line of Business Partners service-related metrics and performance measurement programs • Assist Assistant Vice President to collaborate with vendors to drive and improve service performance measurements in the development of new survey channels • Responsible for analyzing, communicating and supporting Line of Business Partners service-related metrics and performance measurement programs



Deloitte Singapore

• Accounting
• 1 - 100 Employee

• Enterprise Risk Services Intern

  • Dec 2014 - Feb 2015

  • Collaborate with Manager and team in IT audit engagements of several internationally renowned clients from financial, insurance, and marine industries• Liaise with clients to verify they adhere and comply to respective industry standards and generate audit reports for senior management • Collaborate with Manager and team in IT audit engagements of several internationally renowned clients from financial, insurance, and marine industries• Liaise with clients to verify they adhere and comply to respective industry standards and generate audit reports for senior management



SMU - Singapore Management University

• Singapore
• Non-profit Organizations

• Student

  • Jul 2011 - Jun 2014

  Bachelor of Science in Information Systems ManagementSecond Major in Technopreneurship Bachelor of Science in Information Systems ManagementSecond Major in Technopreneurship



Yayasan MENDAKI

• Singapore
• Civic and Social Organizations
• 100 - 200 Employee

• Tutor

  • Aug 2012 - Dec 2013

  • Lecture 5 classes of Primary and Secondary students on English and Mathematics subjects • Assess students’ academic capabilities and coordinated with partner tutors for weekly class arrangements• Design weekly lesson plans, create test papers, assignments which were disseminated and used for entire schools • Direct Meet-the-Parents sessions, governed students’ academic progress and facilitated administrative duties • Lecture 5 classes of Primary and Secondary students on English and Mathematics subjects • Assess students’ academic capabilities and coordinated with partner tutors for weekly class arrangements• Design weekly lesson plans, create test papers, assignments which were disseminated and used for entire schools • Direct Meet-the-Parents sessions, governed students’ academic progress and facilitated administrative duties



IHiS (Integrated Health Information Systems)

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• IT Intern

  • Apr 2013 - Jul 2013

  IT Intern (Clinical Systems Core Applications 2) IT Intern (Clinical Systems Core Applications 2)



QCD Technology

• Singapore
• Individual and Family Services
• 1 - 100 Employee

• IT Support Executive

  • May 2012 - Aug 2012

  • Assist General Manager in smooth delivery of daily mobile stock operations within the company• Supervise accurate daily mobile stock shipment and delivery to prevent company from absorbing operating losses• Review daily stock volume details in Apple's Database to ensure accuracy and real-time relevancy • Assist General Manager in smooth delivery of daily mobile stock operations within the company• Supervise accurate daily mobile stock shipment and delivery to prevent company from absorbing operating losses• Review daily stock volume details in Apple's Database to ensure accuracy and real-time relevancy



Sumitomo Corporation Asia Pte Ltd

• IT and Accounts Assistant

  • Apr 2011 - Aug 2011

  • Coordinated with General Manager in data migration of current business processes with company’s new IT system to ensure no discrepancies during integration• Responsible for liaising with external suppliers for stock enquiries, updates and processing of incoming customer orders daily• Rectified previously error-prone manual stock invoices through collaboration across departments • Coordinated with General Manager in data migration of current business processes with company’s new IT system to ensure no discrepancies during integration• Responsible for liaising with external suppliers for stock enquiries, updates and processing of incoming customer orders daily• Rectified previously error-prone manual stock invoices through collaboration across departments



Nippon Yusen Kaisha Line Asia Pte Ltd

• Customer Service and Logistics Executive

  • Dec 2010 - Mar 2011

  • Authorize daily masses of incoming cargo are well met with a series of stringent standards • Responsible for daily documentation processing and updating cargo approval details into PSA Portal for real-time relevancy• Issue billing of invoice charges to clients, which maintained timeliness and accuracy of company’s cash flows• Collaborate with respective branches within regional area regarding customers’ shipment updates • Authorize daily masses of incoming cargo are well met with a series of stringent standards • Responsible for daily documentation processing and updating cargo approval details into PSA Portal for real-time relevancy• Issue billing of invoice charges to clients, which maintained timeliness and accuracy of company’s cash flows• Collaborate with respective branches within regional area regarding customers’ shipment updates



NTUC LearningHub

• Singapore
• Professional Training and Coaching
• 300 - 400 Employee

• Administrative and Customer Service Assistant

  • Dec 2009 - Apr 2010

  • Liaise and coordinate with clients regarding class arrangements and registration, set up entire tuition schedules for the centre• Negotiate with various respective departments and crafted course slots and occupancy limits. • Liaise and coordinate with clients regarding class arrangements and registration, set up entire tuition schedules for the centre• Negotiate with various respective departments and crafted course slots and occupancy limits.