Experience

CTC- Global Sdn Bhd

• Malaysia
• Information Technology & Services
• 300 - 400 Employee

• Project Manager

  • Oct 2022 - Present



HeiTech Padu Berhad

• Malaysia
• IT Services and IT Consulting
• 700 & Above Employee

• Service Delivery Manager

  • Sep 2014 - Oct 2022

  Designing, planning, proposing, implementing, monitoring, and reporting of project proposed or required and ensure that the project delivered meet the users’ requirement, is according to the quality standard, on time and within budget. • Work closely with end-users to understand business requirements and issues. • Management and delivery of project deliverables, which may include enhancements to existing applications systems within scope of work defined. • Tracking of budget and schedule. • Lead a group of technical professionals. • Meeting service level standards. • Single point of contact for customers. • Review Service Requests. • Monitor and ensure compliance of the project contract. Show less