Experience

JMC Indonesia

• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee

• Human Resources Generalist

  • Oct 2021 - Present

  1. Re-create a performance appraisal that is in accordance with the KPI so that the assessment can be objective and fair 2. Collaborate in designing an employee monitoring information system that can be integrated into the calculation of production costs every month 3. Monitoring employee attendance and administration including BPJS, payroll and incentives 4. Carry out the recruitment process and onboarding process 5. Creating an employee engagement agenda with fun activities and cooperatives 6. Create an account and run an employee-specific Instagram called fun@jmc as a promotional platform and joint album for all JMC Indonesia employees Show less



PT. Royal Dparagon Land

• Hospitality
• 1 - 100 Employee

• Human Resources Administrator

  • Oct 2020 - Oct 2021

  - Forming and maintaining employee record - Preparing and amending where necessary HR documents, i.e. employment contracts and recruitment guides - Updating databases internally, such as sick and maternity leave for main Office Employee and Operational Employee which is spread all Dparagon Building in Indonesia - Reporting regularly on HR metrics, such as company turnover - Create Letter for Employees mutation, Promotion, Demotion etc - Helping with various arrangements internally, from travel to processing expenses - Assisting with payroll by providing the department with relevant employee information, i.e. attendance or attendance list, holiday and sick days taken of Company Employees - Being the first point of contact for employees on any HR related queries - Provide Socialization and coordination regarding new Company Regulations - Taking care of employee insurance such as BPJS Employment and BPJS Health Show less



Swiss-Belboutique Yogyakarta

• Indonesia
• Hospitality
• 1 - 100 Employee

• • Feb 2018 - Oct 2019

  - Manages online and phone reservations.- Inform customers about payment methods and verify their credit card data.- Register guests collecting necessary information (like contact details and exact dates of their stay).- Welcome guests on their arrival and assign rooms.- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs.- Upsell additional facilities and services, when appropriate.- Maintain updated record of bookings and payments. Show less

• • Jul 2017 - Apr 2018

  - Maintains a constant presence at the front desk or lobby of a hotel and is available to handle all guest questions and concern.- Cooperate with front desk personnel in ensuring that all check in in processes run smoothly.- Listens and manages guests complain has been resolved to the guest’s satisfaction- Collect guest comment.- Prepare vip guest treatment such as allocating, check in and distributing welcome amenities to the room.



Joglo Mandapa Boutique Hotel

• Provinsi Yogyakarta , Indonesia

• Front Desk Agent

  • Feb 2017 - May 2017



Manzaonsen Nissinkan Hotel

• Gunma, Japan

• Trainee

  • Oct 2016 - Jan 2017

  Restaurant Service - Prepare restaurant table with special attention to sanitation and order. - Attend to customers upon entrance. - Present restaurant menus and help customers select food/ beverages. - Collaborate with other restaurant server and kitchen/bar staff. Restaurant Service - Prepare restaurant table with special attention to sanitation and order. - Attend to customers upon entrance. - Present restaurant menus and help customers select food/ beverages. - Collaborate with other restaurant server and kitchen/bar staff.



Hotel Sahid Jaya Lippo Cikarang

• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • Jul 2012 - Dec 2012

  Front Desk Agent (Training) - Welcome guests upon their arrival. - Handling check in and check out process. - Process reservation by email. - Escorted guests to their room. Front Desk Agent (Training) - Welcome guests upon their arrival. - Handling check in and check out process. - Process reservation by email. - Escorted guests to their room.