Siti Maszakiah J.

Medical Evidence Executive at Dytan Health On-Line Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

    • Malaysia
    • Insurance
    • 1 - 100 Employee
    • Medical Evidence Executive
      • Dec 2021 - Present

      ADMINISTRATIVE DUTIES • Calling of panel clinic and/or paramedic to confirm medical appointment attendance by customer. Liaising with paramedic, panel clinic, and lab on status of medical report. •Liaising with runner/courier vendor on collection of medical reports from panel clinic and /or paramedic. Time •Matching of medical reports for QC process To conduct Quality Check on medical report received from panel clinic and/or paramedic. • Ensure all medical reports were received from paramedics/labs/panel clinics within agreed TAT. ACCOUNT MANAGEMENT • Satisfactorily handle of client's inquiries, emails, and complaints within same day or stipulated TAT. •Ensure that monthly targets and quality of work are achieved. Ensure operations procedures are followed. Ensure that all TCB's are update accordingly and accurately as per company standard. • Request for assistance from superior if in doubt. Build good relationship with clients, vendors, and team members. • Actively participate in client meetings or events when required. Actively participate in marketing activities when required Handle First level escalation cases INTERNAL ACTIVITIES Encourage good team spirit and motivation among all team members • Backup team members who are on leave as instructed by superior Show less

  • Niat murni sdn bhd
    • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    • Foreign worker administration
      • Jul 2018 - Oct 2020

      Renewal permits and validity of Niat Murni and other Subsidiary Company worker's passports Key in information of worker's for FOMEMA and MYEG Register worker's for CIDB and liaise with CIDB Agent Manage filling and key in SQL system for update information of worke - Dealing with foreign worker's regarding their permit Dealing with MYEG Team regarding the renewal permit Manage to do all administration and clerical task Update the invoice, receipt payment and receive paymentRenewal. Update others payment that related with foreign worker Prepare documentation for imigresen purpose such as Selaras, Special Pass, COM, and Transfer Endose. In charge for manage Salary of Foreign Worker's at Mediceram Company Show less

    • Marketing Administrative Assistant
      • Dec 2017 - Jun 2018

      Update marketing coasting and Green Residence Price List Make summary payment for marketing expenses Assist manager to do adminitration and clerical task. Handle claim cleaning service for Gallery and claim for Marketing Manager Assist to get Dato Sri approval for sale report Dealing with incoming calls customers regarding about project details Dealing with supplier to renew stock of utilities for Binastra HQ and sales gallery such as tissue paper, mineral water, broachers and etc Manage stock of utilities for sales gallery Dealing and chasing agents regarding project and booking form for Project Show less

  • Chung chemicals sdn bhd
    • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    • Reception cum admin assistant
      • May 2017 - Nov 2017

      General Worker Support Handle incoming calls e.g. determine purpose of call, direct call to appropriate persons/ department take & relaying messages, and follow up call Deal the queries from outside within the organization. Enquire, arrange and follow up on mailings / Couriers. Collect/ receive and sort & divert mails and delivery General Worker Support Handle incoming calls e.g. determine purpose of call, direct call to appropriate persons/ department take & relaying messages, and follow up call Deal the queries from outside within the organization. Enquire, arrange and follow up on mailings / Couriers. Collect/ receive and sort & divert mails and delivery

    • Malaysia
    • Food & Beverages
    • 1 - 100 Employee
    • Industrial Training
      • May 2017 - Jul 2017

Education

  • Kptm kuantan
    Diploma in Human Resource Management, Human Resources Management/Personnel Administration, General
    2014 - 2017

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