Siti Hidayah Mahmod

IT Project Manager at PETRONAS Digital Sdn Bhd
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Location
Kajang, Selangor, Malaysia, MY

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Experience

    • Malaysia
    • Information Technology & Services
    • 700 & Above Employee
    • IT Project Manager
      • Feb 2023 - Present
    • Oil and Gas
    • 700 & Above Employee
    • IT Project Technical Lead, Safeguard Vision Implementation Project
      • Feb 2021 - Oct 2022

      Department: Upstream Information Technology, ExxonMobil Business Support Centre Malaysia Sdn Bhd Provided IT system capability in analyzing new Upstream Safeguard and Process Safety best practices, collecting business requirements and designing application workflow. Worked with vendor in developing an application for work execution risk visualization and scenario management in user-friendly and intuitive graphical representations. Assisted Project Manager in developing project schedule and defining budget and resources. Coordinated and led project events including Product Design Testing workshop, Functional and User Acceptance Testing and users training in Houston and virtually. Collaborated with business and IT internal functions to develop API for data integration between multiple applications. Effectively embraced the challenge of continuous changes with business requirements by proactively analyzing change request, communicate progress and roadblocks to stakeholders and made recommendations to remove roadblocks leading to on-time and on-budget delivery of project. Application would improve business work site planning, decision making and work execution hazard potential identification. Estimated total saving of $1.82M/year. Show less

    • IT Project Technical Lead, Permit Vision Upgrade and Mobility Implementation Project
      • Feb 2021 - Oct 2022

      Department: Upstream Information Technology, ExxonMobil Business Support Centre Malaysia Sdn Bhd Led IT support team in implementing new product architecture, UI and mobility function capabilities introduced by vendor by coordinating product analysis, compatibility testing and network assessment for 14 business units. Performed application installations and data migration, conducted regression testing, analyzed results and collaborated with vendor in troubleshooting issues. Coordinated and led project events including Product Design Testing workshop, Functional and User Acceptance Testing and users training. Developed project documentations including functional design, technical design, test scripts, user manual, security model and resolution steps. Successfully increased user work productivity by replacing paper forms with electronic forms on mobile and speed up work permitting process workflow by enabling desktop functionalities on online and offline mobility mode. Show less

    • Application Support Analyst
      • Mar 2020 - Jan 2021

      Department: Upstream Information Technology, ExxonMobil Business Support Centre Malaysia Sdn Bhd SME Support Analyst and led a group of 4 in providing support for work permitting business application and keeping seamless application for 15 Upstream business units, more 13000 users and 19 Production Windows servers. Volunteered for Scrum Master role. Persistent engagement with team to review impediment/blockers. Increased team’s work capacity and practiced a physiological safety working environment. Provided S&C expertise in US Quorom application re-platform project and Unit Internal Assessment. Show less

    • Implementation Co-Lead, Electronic Permit to Work System Replacement Project
      • Jul 2018 - Feb 2020

      Department: Upstream Information Technology, ExxonMobil Business Support Centre Malaysia Sdn Bhd Completed global Production data migration and a new electronic permitting tool implementation to 15 Upstream business units within aggressive timeline and with only 3 IT resources. Achieved $7.5M/year total saving to the business. Led project events includes Functional Acceptance Testing, User Acceptance Testing, weekly stewardship, pre-rollout and rollout meetings resulted to constant communication and active win-win relationship with vendor and business. Conducted 3 Regional Train-The-Trainers Workshops in Houston and Kuala Lumpur, resulted to collective feedback and ~120 trained users globally on the tool. Provided onsite consultation support in Wyoming, Germany, Papua New Guinea and Indonesia and offsite support for Angola, Australia, Russia clients during Production implementation. Reduced maintenance cost and improved tool support by replacing 36 physical to 17 virtual servers. Reduced production downtime by automating database and server monitoring services with C# and Windows Task Manager. Show less

    • Application Support Analyst
      • Dec 2016 - Jun 2018

      Department: Upstream Information Technology, ExxonMobil Business Support Centre Malaysia Sdn Bhd Supported Energy Component application and led Nigeria Production major system upgrade. Well-organized migration activities resulted to a flawless migration execution with zero business disruption. Provided post-migration support that led to continuous steady system, accurate daily and monthly allocations.

    • Application Support Analyst
      • Jul 2010 - Nov 2016

      Department: Business Line Applications, ExxonMobil Business Support Centre Malaysia Sdn Bhd Supported multiple operations reliability applications within Upstream and Downstream work management system, logistics – accommodation, cargo, personnel and vessel management, work procedures, management of change, inspection data and waste management. Led a project on work permitting system transition from manual/paper to electronic tool for a new Papua New Guinea production site, improved business work productivity and saved operations time. Project completed on schedule budget with zero issue. Led multiple small projects to revitalize Personnel Transportation Solution tool to Indonesia, Russia, Papua New Guinea and Malaysia by closely collaborating with Travel, Aviation, Logistics and Marine teams to review tool usage. Provided onsite and continuous offsite trainings and coaching, created new Crystal Reports, which resulted to systematic transportations arrangement, accurate POB and camp management, effective vessel management and KPI tracking. Russia Odoptu Stage 2 GIC Project Resource: worked in partnership with the project team in understanding business requirements to add OS2 Commissioning new assets in Russia work permitting tool and update existing asset graphics. Collaborated with multilayers clients in coordinating activities and completed within timeline. Co-led a global logistics system upgrade project by gathering bug fixes and enhancement requirements, creating project schedule, coordinating weekly stewardship meetings and users workshop and performing system upgrade in Development, Acceptance and Production environment. Provided consultation and IT capability support to various Upstream/Downstream tools and projects. Participated in various S&C practices include audit and unit internal audit. Show less

    • Business Application Access Administration Analyst
      • Feb 2006 - Jun 2010

      Department: Customer Service, ExxonMobil Business Support Centre Malaysia Sdn Bhd SME in providing access administrations support for various SAP Upstream, Downstream and Chemical systems globally - SAP STRIPES, NAPES, IPES, BW, SHARP, GROC.

Education

  • Universiti Teknologi PETRONAS
    Bachelor of Technology (Hons.) Information and Computer Technology (ICT), Information Technology
    2001 - 2005

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