Experience

Kulicke & Soffa

• Singapore
• Semiconductor Manufacturing
• 700 & Above Employee

• Associate Engineer

  • Jan 2021 - Present



SingHealth

• Singapore
• Hospitals and Health Care
• 700 & Above Employee

• Dental Assistant

  • Jan 2019 - Mar 2019

  Responsibilities:Supported dentists during procedures to restored teeth, like dentalfillings,cleaning & polishing, extractions.Assisted dentists, hygienists and other personnel by handing appropriatetools and supplies needed for procedures.Prepared and positioned positions for procedures by clipping dentalnapkins and placing patient safety devices.Assisted dentists by passing instruments, suctionings intraoral fluids,adding water abd mixing materials for fillings, casts and impressions.Cleaned and sanitized dental tools and equipment, straightened treatmentrooms and restocked supplies to prep for next patient and maintain healthand safety practices.Documented patients dental heallth information, medical history and vital signs.



Tampines Polyclinic

• Dental Assistant

  • Jan 2019 - Mar 2019



Sengkang General Hospital

• Singapore
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Associate

  • Jun 2018 - Dec 2018

  Responsibilities:Registration for new/existing patients, update their particular in thesystems.Do some paperwork's for admission to be warded by the patients.Financial counselling for NOK (Next of kin) of the patients or the patientsregarding about their ward choices which class they are eligible to hewarded. Explained to the patients regarding about their insuranceeligibility.Prepared & fax some documents for the patients to be transferred to theother hospital. Communicate with the staff thru the phone call such asbed department regarding about the bed/wards is ready. Communicateother department such other business office,bed management etc.To be stationed at ambulance bay to prepared some documents for thepatients to be arrived when the ambulance on the way to the hospital.Update in the systems of the patients particular. Communicate with thedoctors & nurses what the doctors need to be update of the patientscondition.



Mount Alvernia Hospital

• Singapore
• Hospitals and Health Care
• 200 - 300 Employee

• Patients service Associate

  • Jul 2011 - Feb 2013

  Responsibilities:Greeted incoming patients, managed sign-ins and directed each to correctlocations.Triaged telephone calls to effectively manage time and resources.Assist patient on their wheelchair to their destination such as deliverysuite, clinic & ward.Visitor enquiries regarding about the clinic information where is the cliniclocated.Visitors from the overseas enquiries regarding about the hotel nearbyfrom the hospital located, some info for the visitors where the places theywould like to go.Answer the phone within 3 seconds ringer of the calls to be answered bythe SAP systems.Answer or transfer phone calls from the caller to the clinics regarding their appointments.



Sbs Transit Pte Ltd

• Electrical Technician

  • Dec 2009 - Sep 2010

  Responsibilities:Notified supervisor immediately about equipment problems andbreakdown.Cleaned work sites, including hauling debris and trash, cleaning tools andstoring equipment.Updated and modified components and systems to improve operation.Documented all maintenance and repairs performed on equipment.Installed electrical conduit and wiring for power, control and lighting.Reported all unsafe activities, situations and potential hazards tosupervisor.Tested, troubleshooting and calibrated equipment in shop and field.Disconnected and removed motors and pumps.Adhered to testing procedures while performing standard and specializedevaluations on energized and de-energized circuits.Installed electrical and mechanical, equipment in accordance with National Electrical Code.



Club Marc Boutique

• Assistant Retail Manager

  • Nov 2004 - Feb 2008

  ResponsibilitiesSet and enforced policies focused on increasing group productivity andstrengthening operational systems for scalable demands.Submitted reports to senior management to aid in business-making andplanning.Supported staff development and goal attainment by focusing on skilldevelopment and job development and job satisfaction.Provided excellent customer service, promoting membership loyalty andincreasing customer satisfaction rates.Recruited, interview and hired individuals bringing passion and dedicationto positions.Created employee schedules to enable all shifts adequate staffing andcoverage.Promoted business strategy by implementing improvements based onguest feedback.Kept orderly and accurate accounting records by monitoring salesdocumentation.Exceeded sales goals and accomplished business objectives by inspiringstaff and promoting product or service.Managed opening and closing procedures and recommended changes toenhance efficiency of daily activities.Led job interviews, held employee performance evaluations involvingpositive feedback and rewarded high achievers to attract and retain top-quality employees.Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.



Esprit

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Senior Sales Assistant

  • May 1998 - Apr 2001

  Responsibilities:Accepted and processed cash, check and card payments.Set up delivery and repair appointment based on availability and individualschedules.Checked with customers after the sales to determine satisfaction andoffer additional services such as assembly warranties.Put together sales contracts, completed documentation and issuesreceipts.Improved customer service by listening to customer feedback andprioritizing long-term business goals.Provided customers with detailed information about products whilelearning about the personal needs, budget and desires of each person.



Peninsula Hotel Building

• Front Desk Officer

  • Feb 1997 - Apr 1998

  Responsibilities:Answered telephone calls to field inquiries from clients, vendors andvarious other callers seeking information.Answered inquiries and resolved or escalated issues to managementpersonnel to ensure client satisfaction.Directed incoming calls to internal personnel and departments, routing tobest-qualified entity to respond to callers' need.Answer questions and addressed, resolved or escalated issues tomanagement personnel to satisfy customers.Greeted incoming visitors and customers professionally and providedfriendly, knowledgable assistance.Welcome all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.