Experience

Malaysia Automotive, Robotics and IoT Institute (MARii)

• Malaysia
• Government Administration
• 1 - 100 Employee

• Customer Relations Management

  • Feb 2021 - Present

  Excellent communicator, responsible to manage & improve customer service relationships, customer retention and growth.

• Deputy Head Of Department

  • Jun 2018 - Feb 2021

  • Develops strategy, directs the development and implementation of company’s events, branding, and facility management to maximise incremental awareness through public’s involvement• Responsible for developing and executing the strategic plans for the overall company’s image and its personnel adeptness towards the company’s vision & mission• Creates, Develops and delivers strategic innovation projects that will produce a holistic event / branding / personnel improvement programme

• Researcher

  • Mar 2013 - Feb 2021

  - Strategic research, including policy benchmarking, framework establishment- Stakeholder engagements via; business matching, etc.- Successfully completed activities which enhances the Malaysian Automotive Industry development and capability, including the formulation the National Automotive Policy (NAP).



Malaysia Automotive Institute

• Special Projects Officer (Project)

  • Jul 2015 - Feb 2016

  Involved with the supervision of activities involved in developing, planning, directing, negotiating and evaluating a wide variety of projects. - List of projects:  Corporate Social Responsibility Project to Flood Victims (Coorganized with CIDB)  Newsletter, Newsflash articles and official speech write-ups.  Iron & Steel Lab Concept Paper Development & Lab Execution  Iron & Steel Industry Occupational Analysis Studies - JPK contract.  Corporate Event Coordination & Exhibitions/Seminar Participation



Aims Motion Technology

• Service Engineer (Project)

  • Aug 2012 - Mar 2013

  Installation and upgrades on Programmable Logic Control (PLC)



ULVAC Technologies, Inc.

• United States
• Semiconductors
• 1 - 100 Employee

• Product Engineer (Project)

  • Jun 2012 - Oct 2012



Freelancing

• English Tutor / Speech and Debate Instructor

  • Jan 2011 - Jun 2012

  Gave personal tutoring for English language proficiencyTaught and trained students on how to give a speech/debate.



Econsave Sdn Bhd.

• Chief Cashier

  • Jun 2009 - Jul 2009

  Supervised a number of 30 cashiers during working hoursIn charge of company’s safety deposit Worked in line with the company’s and department’s objectives.